General Chat

Dear members, When you search for a name on the site you will notice a new layout for results. Based on feedback we received this should make searching and contacting someone easier, especially for newer members. Also we have been working behind the scenes to improve our family tree. We now have a version of our new tree builder in Beta test on the left hand nav. As we are still in beta testing, please bear with us as we iron out any hitches and put the finishing touches in. We are really pleased with it, but we’d be grateful if you could take a look and let us know any feedback through the ‘Report a problem’ section in the new builder. Hope you like it! The Genes Team

Hi, yes, that looks very good, similar layout to other programs. But am I going mad, I cant find either England or UK on the drop down list of birth countries??

TC, UK is the first option on the list. I don't think they have England though.

TC Uk is the top one on the drop down list (took me a min to find it) c x

No Scotland, Ireland or Wales either? Surely we need the separate countries to help decide if someone is likely to be connected? Thanks guys, I didnt notice UK.

TC, Ireland is under Australia, but no Scotland. I think this Ireland is referring to Eire, not NI. I agree, they should all be listed separately.

Ireland is under Australia? Am I losing the plot here? There is no Eire? or N Ireland?

Very disappointed after all this time, that there is still no way to 'link' families that have married, other than by entering everybody twice!! This has been brought up so many times over the past couple of years, and each time GR tells us that they are 'looking into it' and that it will be considered for future updates! This is the only software I have come across where this isn't possible, so it can't be that difficult surely! There is also nowhere appropriate to note this in the report a problem section. Do like the new search results layout. Nice! Debbie

I do like the section for added info - very useful

I started tracing my tree but came to a dead end with my GGF - no parents are shown???

Hi Totally Confused. Would you mind giving us a fuller description of the problem with your tree not showing any more parents? Could you send it to us through the report a problem tab on the builder so we can look into it a bit more and sort it out? Thanks, Martine Genes Team

Hi, I have sent a message through that, although it didnt actually allow for that sort of general query. Do I have to start over again with GGF as the centre person to get his parents etc?

I like the new layout of the tree builder, its much easier to use. The new search screen is better too c x

Hi TC, The way the builder works is that you click on someone in the tree, it centres on them and shows their parents, siblings, partner and children. So if you have clicked on your grand father (or grandmother) and want to see your great grand father's parents, you need to click on your great grand father. Does that make sense? So you can move around your tree very quickly, you just need to click up it. We'll alter the report a problem page to make it a bit more flexible. Thanks for mentioning it. Martine Genes Team

I like how clicking on a person takes you to their immediate relations. I think it needs a function to send you back to the 'home' person.

Martine, its very reassuring to know someone is listening (well reading, lol) Thanks June

Well, Im living up to my name Genes team! I will have another go later. I clicked on me, then my mother then grandmother but after that there was no 'P' showing on my great grandad. As you say, Im a bit challenged, so I will go through it again slowly later. But I do think that England, Ireland, Scotland and Wales should be shown on the birth countries list please.

HI all Have just had a look and find one problem that you are still unable to delete something that is not right Howardxx

Hi Gr I am a newish member..since April this yr...and I think its so much quicker..and nicer to look at :~) I have just phoned my mum and told her about it aswell.. Well done & thank you Lesley :~)

I find that the fact that you can only see three generations at a time to be restrictive. OK when working up (i.e. going back in time) but tend to lose the relationships going down as only one branch is expanded to show partners and siblings at a time. Bit like looking through a keyhole. Date/place of death seems to have disappeared completely. Ditto marriage.