Genealogy Chat

Natasha

Have you checked out the link to General Chat Board that I posted on 6th October.

Alll the information is on that thread and gives you some idea of just how many members have the same problem

GB

Natasha, it may help to know that I have my emoticons when using GoogleChrome, but if I switch to IE (8) they disappear.

I used to be able to get the emoticons on IE by ticking ' compatability view' I can no longer do so.

Natasha

The links referred to in
http://www.genesreunited.co.za/boards/board/suggestions/thread/1332302
are still awaiting review.
:-|

Thanks Rose - really helpful.

Hi Joy, as I said on the thread I've asked our developers to look into this for us. Unfortunately other jobs have taken priority over this. I will let you know when I have an update.

Natasha

Natasha
I did a gedcom file upload of my tree two days ago ,I am now having problems getting into my tree what is the problem ?
My tree should still be there

also My emoticons went walkabout two weeks ago .

Running windows XP Internet Explorer.
used to run Compatibility off for the tree and on for the boards this worked fine until two weeks ago .
I can still go out of Compatibility mode to see my tree...that was good as it was the only way I could see my save button at the bottom of the page to enter things into my tree.
I cannot get the Emoticons to work on the boards,I have no control over the Compatibility button on the boards in Tools ....this only happens on Genes all my other sites work very well.

I look forward to your Reply.

Sue

Well I am beginning to think that no one works at GR or understands simple questions !!!

Sent a message to Support asking if a lookup thread, gave the link, could be closed as the original poster is no longer a member but people are still adding their requests to it.

Part of the message I received this morning:

"I have passed the details of this specific issue to our technical team to look at and investigate"

Why does this simple request have to go to technical team surely it is quite simple for some one at GR just to put "Thread Closed " like shown on the Icons on left hand side of this page.

I would just RR it Glitterbaby....Surely it must be against the T&C's as I had one rr'd and removed once...never got an explaination of course :-D

Is it the one where the account has been deleted?

This one

http://www.genesreunited.co.uk/boards/board/ancestors/thread/729880?page=0

The original poster has NIL posts against their name but people are still adding to it.

But there are many more that should be closed for similar reasons as members that add to those type of threads are not going to get any answers.

I HAVE just reported that thread.

let's see what happens now.

It's sad to do that as much information will be lost, but if they won't close it then that is the only thing to do.

Hi everyone,

I've seen that the thread has been removed. Do let me know if you have any further concerns.

Natasha

Natasha

Can I please have an answer to my question posted above 13 Oct 2013 12:24.

I can now get into my tree but my Emoticons are still not working on the boards.

I did ask this question two weeks ago to the team ,their responce.

Dated 2/10/2013
Dear Susan

Thank you for taking the time to report this problem.

I have passed the details of this specific issue to our technical team to look at and investigate.

Your patience while we work to resolve this is much appreciated.

Kind Regards,


Ann-Marie
Genes Reunited Support Team

I have waited for another message from them as promised but nothing has been forth coming.
Why is it taking so long to get this site up and working correct.
Please before you do any more changes to the site I think it would be a very good idea to ask the paying members of this site what they want for their money.

Looking forward to your reply

Susan

Hi Susan,

Sorry to hear that your Emoticons are still not working on the message boards. I have asked our technical team to look into this as soon as possible. I’ll let you know when I have an update.

Natasha

Thankyou Natasha

I am hoping it does not take to much longer to fix this problem,it has been out there for months.

Susan

Natasha

Whilst waiting for the developers to look into this, could the posts awaiting review be reviewed, please? (taking into account that others have been reviewed recently).

No Suggestion Board roundup since 26th September 2013 does this mean that the Team think that all suggestions have been looked at ?

No update on Emoticons either

Getting a glut of 'error' messages again.............sort it please.

I can manage without emoticons......in fact, too many people use them instead of saying please or thank you............so it would be no loss if they were permanently unavailable

Reggie

Totally disagree with you on that one

A smiley face can change the context of the message.

I think the smiley faces takes the nastiness out of comments that others may post , with a smile after them it makes them not seem so nasty.

I am all for making this site pleasant to be on ...not drive members away.

Of course Just my personal opinion.

For instance I would have put a smiley face on after this comment......if I could that is !!!

Suex

Edit No error messages for me...... yet :-)

Susan, You can put a smiley face on your posts. Just type colon hyphen close bracket i.e. : - ) without spaces :-)

You may not see it but most of the rest of us should see a smiley face on your post.

Thankyou KenSe ....I can see that worked :-)