General Chat

what's happening is no surprise.

I've posted several times that several of us, including myself, received emails last year that basically said we were on our own.

get us all to leave, and they will be able to close down GR as having no visitors, and therefore get around any complaints, or any conditions that might have been instituted by the Competitions Board.

Mission complete ......... remove one of the competitors to your own site.


Wonder if they will now take on ancestry, or vice versa .............. thus leaving the UK with only 1 of the 3 top sites that existed only a few years ago.


I'm not sure where that leaves the Genealogist (is that what it is called?)

Ken, the response from GR support team was

" We can only leave your account as it is there is nothing the technical team can do in the background to change this I am afraid.

Although you show as having a large balance the credits have expired and are not available for use so we cannot delete them or adjust this from this side.

They will simply sit as expired credits in your account."

Polite Email sent to GR re ongoing error messages, problems with inbox/sending messages and the adv search fiasco ;-)

https://www.thegenealogist.co.uk/ is TheGenealogist, Sylvia.

"Thank you for taking the time to report this problem.
I have passed the details of this specific issue to our technical team to look at and investigate.
Your patience while we work to resolve this is much appreciated.
With kind regards,

Karen Allan
Genes Reunited Support Team

If you would prefer to speak with our Customer Support team, please call us on +44 (0) --- between 9am and 5.30pm (GMT) Monday to Friday. "

wait 'n see then.
:-\

Nudge:

Still can't get into my Inbox.

Rose

I can get into my Inbox

but I still can't get into My Threads

I had never ever had the My Threads error message until somebody moaned about it on the boards *cough* Sylvia *cough* a couple of weeks ago and I made the mistake of reading it and bingo, caught the bug

the internet is like the baby boom, getting on and starting to get creaky bits ... we may have to start reading the dead website obituary columns for our old friends more regularly and with more trepidation .... what we need is rest homes for elderly websites where they can retire and we can visit and take them flowers from time to time ...

hmmmmmmmm

blaming me, are you? :-P

I have had a response to my email ,

basically "I have passed the details of this specific issue to our technical team to look at and investigate."

Karen Allan
Genes Reunited Support Team

but coincidentally I reported something on the FMP FB page, and just had a response to that too from

Karen Allan
Findmypast Support Team

:-) I hope she's being paid double ;-)

:-D :-D :-D :-D :-D :-D

it took 2 attempts to open Messages this morning :-(

is this a good deal????


from GR's FB page ..........

Find your family for a fiver! Save 75% with the offer code PLAT75 when you explore our records with a 1 month platinum package. You'll get everything you need to build an incredible family tree - but do hurry, offer ends soon! http://www.genesreunited.co.uk/payments/subscription…

It doesn't look like it. This is what I get with that link:


Page Not Found
Sorry, we couldn't find the page you were looking for.

The page you requested is not a valid address on Genes Reunited.

If you have typed this address manually, please check it and try again. If you have clicked on a link to get here there might be problem with the link. We always record information automatically regarding errors like this and actively try to fix them.

The link on the referring page seems to be wrong or outdated. Please inform Genes Reunited about the error via Customer Support.
Alternatively you can:

Tell us about a broken link
Go to the Home page
Go to the Help Centre

:-D :-D :-D

http://www.genesreunited.co.uk/boards/board/general_chat/thread/1357549?d=desc#reply
Genes Reunited

Page Not Found
Sorry, we couldn't find the page you were looking for.
The page you requested is not a valid address on Genes Reunited.

If you have typed this address manually, please check it and try again. If you have clicked on a link to get here there might be problem with the link. We always record information automatically regarding errors like this and actively try to fix them.

The link on the referring page seems to be wrong or outdated. Please inform Genes Reunited about the error via Customer Support.

Alternatively you can:
Tell us about a broken link
Go to the Home page
Go to the Help Centre
Copyright 2013 brightsolid online publishing limited.
All site material is owned by brightsolid online publishing limited and should not be used without prior permission.
Any views expressed in message boards and members notes represent the opinions of the author and do not represent the opinions of brightsolid online publishing limited.

Sylvia you were too late

I have an old free account where I have an old useless family tree, so I get notices there from Genesreunited about subscription offers and other debris

according to the last one I got about this, the offer ended 'tonight' on Tues 9 Feb, I assume at midnight

I hadn't bothered clicking because I wasn't interested ... and oh well! when I look closely at the email now, here is what it says (as now I see what you copied did, Sylvia) -

'This is your last day to snap up 75% off a 1 month Platinum subscription on Genes Reunited. Our offer expires tonight, so don’t waste any time!'

75% off **one month**

who needs it ...

As of Fri 12 Feb 2016 the "My Threads" timeout error appears to be fixed. How long it will stay fixed is anybody's guess.

clap hands, stamp yr feet .....

You were saying Rollo ......

Error
Sorry. An error has occurred

;-)

To be fair maybe I should sign out and sign in again ?

it is def working for me - tried it out on XP/WIN7/WIN10 and Andorid 5.1 usual browsers fine on all of them ... for now at least.