Genealogy Chat

Have Windows XP professional and am trying to save my All in One tree as a pdf so that I can send it to my immediate family. But every time, I try to save it in Adobe, the program crashes. The manual isn't much help. Says there may be some problems with XP on exporting. Have also tried on another PC using W98 but it still crashes. Am I doing something stupid? Sue G in Berkshire.

SAVE or EXPORT ? Right-click on the displayed tree and select EXPORT to PDF. Next choice will be filename and then a question about single or multiple page. How big is the tree ?

Hi - yes that is exactly what I have been doing. Have tried both single and multiple pages but it still just hangs. Will just check the file size. Sue

Well, I can't find the file size of the tree itself but the file including the data for that branch of the family is only 1,079Kb which isn't that big. Sue G

well, its a megabyte plus, but Adobe should be OK to handle it. (mines 1612kb) .... the actual PDF files never seem bigger than about 60K ... Have you got auto-backup running ? Look for a file same name as tree but suffixed FBK ...... try opening it if its recent, and then exporting from it. If it works, restore via File or Edit menu - you may have to add last updates since last backup ... Hope this helps ..

Yes the auto back up seems to be working so I'm not losing any data thank goodness. Just can't make a pdf of the file and don't know how else to send it to my family. Thanks Sue

So did you try USING the backup file ? Generating a PDF from it rather than the current file ? Another way to send the tree - if your friends have a compatible PC FT type program - is to export it as a Ged file - attach that to an email and let them load it on their PC. They could then play with trees and reports too.

Sue, I know it's basic, but have you given the PDF file a name and deleted the asterisk before trying to save it? Jim

Sorry - had to go and do other things. Wasn't sure the first time whether you actually meant export as a pdf from the backup file. But have now done that and the same thing happens. It looks as though it has worked but even if I give it a few minutes before trying to close the file, it just hangs and says the software is not responding. Sue

Jim Yes done that as well. Thanks Sue

sounds like something is corrupted Susan .... try browsing one of their forums for similar symptoms... you will have to go to the web page I've pasted some text from for the actual links. You get the page by clicking HELP in FTM2005 and selecting Tech Support or Online help Family Tree Maker Help Tools Family Tree Maker’s Knowledge Base Get free assistance 24 hours a day by searching our knowledge base or asking our technical support group a question. You may either search the database for previously asked questions, or submit a new question and get a personal response. Message Board Forums Communicate with fellow Family Tree Maker users. You can use the Forums to ask questions, or just to interact with other users and discuss the product. Visit either the GenForums on Genealogy.com or the Ancestry.com Message Boards. Or you may post your questions to the Family Tree Maker Discussion List.

another way to share is to upload into a webpage - again FTM2005 automates this for you - click the INTERNET menu option. Have a look at mine if you like - it took 5 mins to do ! http://familytreemaker.genealogy.*com/users/d/a/v/Laird-G-Davison/

Like Laird, Ive uploaded all mine to the family web page. Its so easy, even for a thicko like me, just a matter of clicking next a lot. Ive got lots of photos and info on there and if any of the family ask me about something, I just give them the url to have a look at, its so much easier than trying to look at GR.

FTM2005 menu - INTERNET->UPDATE or EDIT my HOMEPAGE ......

Hi - does your page have these options (laid out a bit more cosmetically !) ? Family Trees You can publish a tree to your home page from Family Tree Maker Web Edition. Just open the tree, then click the Share menu and choose 'Publish to My Home Page.' View my existing trees Create a new tree Other options: Edit the text in the 'Family Trees' section on my home page. Add a new tree by uploading a GEDCOM file. Remove a tree from my home page. ---------------------------------------------------- Been tinkering with it, and you are right - its pretty messed up, doesnt seem to recognise that I have a tree, even tho I was in my home page to start the edit !

Hmmmmmmmmmmmm Been tinkering with it, and you are right - its pretty messed up, doesnt seem to recognise that I have a tree, even tho I was in my home page to start the edit ! It updates OK from FTM2005 tho, did it on Friday. Dunno ... upgrade to FTM2005 ! Prob their plan !

Laird - thanks for the internet web page suggestion. The only problem there is that in this FTM one, I've gone down to more recent times - in my immediate family at least and put loads of details in that I don't really want to be available to everyone on the WWW. This FTM tree is therefore very different from the more basic version I feel is safe to put on GR for example. It's a part of FTM I hadn't tried yet so may have to amend my trees and use that route. Sue G

Sorry, I keep having to do 'proper' work, trying to catch up on the weeks correspondence and invoicing. Mine is really simple, I click on the Internet options, update or edit my home page and off it goes. Then I get a confirmation that it has been uploaded and a whole list of contacts asking me if I want FT to send them notification of the update. The first time I did it was a pain because my old firewall wouldnt allow export. I used to have to disable it for the upload - I now have sygate and its not a prob. Yes, do email them, when I wanted to work out how to make my site a bit more attractive I had mails back and forth from them trying to help me.

Laird - have just seen that I can hide certain individuals on the web version so might do that. Sue

Just about to say that Susan - I did exactly the same. Hope it goes OK, but you will need to fix that PDF bug sometime. Try an experiment - build a new FTW file by selecting just a few individuals. Open that and try exporting the tree view to PDF ....