Genealogy Chat

I am really get fed up with the GRO when I ordered these it said despatch date 21st and any already ordered were catching up well I dont see why I got one yesterday one today and probably one tomorrow and who knows when the others will arrive why cant they send say all Births in one Envelope all Deaths in another and all Marriages in another, instead of one to an Envelope. My Husband is starting to think I have to pay for them as they come randomly ,but if they all came in one Envelope I would have a better chance of hiding them.

I know what you mean I think they need to get the hat together. I posted a mourn about them last week too long a story to tell again. But its still going on and I have had so many emails from them I am tottallyyyyyyyyyyyy confused to what is going on. So I telephoned them yesterday and had to laugh because the begining message you hear it said they are catching up and basically are sending out certificates in there usual time allowed. I really got no where by phoning but only to be apologised to again and sorry for their error etc etc and to wait until I hear from them. The lady I spoke with said it was not good enough and because of one mistake they made it has engolfed to two three four mistakes. So I have to just wait until I receive there reply If I ever do Gwen

Gwen I have rung them a couple of times a while ago and did not think they were very helpful at all.I am so excited about these can hardly sleep.And whats really annoying is when you wait ages and find you ordered the wrong one, and have another long wait.

I know what you mean about receiving the wrong one. I ordered Vol 62 and they sent me vol 69 I thought they were doing me a favour thinking they had checked the entry and found mine to be wrong. But it turned out there were three entries for the same person, same quarter and same place. but they never checked the entries at least they admitted there mistake. I am tottally frustrated as they told me they were not going to charge me again for a search but checked my account this morning and guess what they have charged me £3.00. Roll on the their web site things might get better than, Do you think they realise how frustrating it is for us!!!!!!!! Gwen

Hi Val, I ordered one on 17th, despatch date 21st, I really expected to get it yesterday, but still not arrived today. I ordered on on 18th from Lincoln, they said it could take 2 weeks , but that one arrived on Saturday! Hope there is better news tomorrow. Lynn

Hi Lynn its so frustrating isnt it the trouble is I had to order these from the GRO otherwise I would not have they are very naughty lately , why bother to give you a despatch date better not to at least then you dont get impatient. I am getting so tired from all these early mornings and late nights.

I think you have just struck unlucky - I have been well satisfied with the last couple of dealings Ihave had with them. Cliff

you were lucky then I seem to wait ages nowadays.I am lucky that I know my usual Postman otherwise he would think I was a nutter lying in wait.

well i was lucky as my dispatch date was the 19 july and i couldn't believe it when i got 2 of the three certs i ordered on the 22nd but i am still waiting for the other one. we'll wait and see as i have just ordered yet another so see if that comes before the other. sylvia

cor Sylvia that was quick wonder why mine arent here yet??? seems strange doesnt it they dont seem to have any reason to their delivery times at all.

Do you think it makes a diffrence how you order - phone or website ?? If so I'm glad I payed the extra over the phone of £8.50 a cert. I ordered 3 by telephone on Monday 17th and received all 3 in the same envelope from Southport on Thursday (20th). 2 births and 1 marriage. Pen ( who hopes the 3 she ordered on the phone yesterday get here on Thursday, lol) x

I, too, ordered one for despatch 21 July & it's not turned up yet. Trouble is it's a London one so had to use GRO. They used to be so reliable, you could virtually guarantee they'd arrive the day after estimated despatch. Angela

yeah i was surpised myself....that has to be the quickest i have ever received............it normally takes about 10 to 14 days usually but funny you should say that angela as the one i am waiting for is a london marriage cert...........mmm

Mine due for dispatch on the 21st arrived on the 22nd. All in the same envelope too, so Hubby thinks I only ordered one bless him :-)

I ordered 2 certificates on 13th July with a despatch date of 19th July, they both arrived today in separate envelopes. Sue

I ordered 7 yesterday, estimated despatch is 31 July. 6 Marriages and 1 death. I hate the wait but hoping they come next week.

thats what I was hoping they would all arrive in the same Envelope so easy to pretend there is only one then isnt it ???I am quite lucky in that Hubby is usually out with the Dog when Postie comes so I have a sneaky look then hide them , mind you its so frustrating, waiting to come into my Office and have a proper look.Oh well tomorrow is another day please let them arrive then please .

well i got home yesterday from work and my london marriage cert was there so i am pretty pleased. i think i have been very lucky so far sylvia:-))

Sylvia I am beginning to hate you !!!!!! lucky you maybe you should order mine for me ?????

LOL valerie...........or bless, dont worry they will turn up...........i think i was extremely lucky but you know what luck does?...it eventually runs out so it should be your turn next.....chin up:)) sylvia