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Is 'Find Ancestors' broken?

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ProfilePosted byOptionsPost Date

Chris in Sussex

Chris in Sussex Report 11 Jun 2012 18:24

I can access the boards except 'Find Ancestors' where I get the apologies routine maintainance message.

Tried restarting my computer but it is still the same.

Is it just me?

Thanks
Chris

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 11 Jun 2012 18:27

I had a job getting in on the uk site but deleting cookies and browsing history allowed me access again.

Try that :-D

Chris in Sussex

Chris in Sussex Report 11 Jun 2012 18:28

Thanks Shirley, I'll give it a go.

Chris

Maddie

Maddie Report 11 Jun 2012 18:57

stupid thing to ask but how and where do you delete cookies and browsing history
sorry

Chris in Sussex

Chris in Sussex Report 11 Jun 2012 19:17

Oh dear that didn't work :-( Still being told 'Sorry'

Maggie
I tried it by going to Tools and then Internet Options.

Any other suggestions gratefully received.

Thanks
Chris

~~ Jules in Wiltshire~~

~~ Jules in Wiltshire~~ Report 11 Jun 2012 19:25

I can't get onto General chat :-(

Rambling

Rambling Report 11 Jun 2012 19:30

It seems to be very random, some using IE are having trouble, I'm not , I didn't clear my cookies and I came in on UK site via my favourites....all things other's can't do...

:-S

Chris in Sussex

Chris in Sussex Report 11 Jun 2012 19:45

Mmmm.....

Well at least it's not just me

I can't get in at all through my favourites, just get 'sorry'

Going in through Google I can get onto everything but 'Find Ancestors'

Oh well I suppose it will eventually sort itself out

Chris

Tenerife Sun

Tenerife Sun Report 11 Jun 2012 21:17

I am working okay on the Oz site

http://www.genesreunited.com.au/account.page/home

I tried closing and restarting, deleting cookies and past history and going via Google but nothing worked for me

Wendy

~~ Jules in Wiltshire~~

~~ Jules in Wiltshire~~ Report 11 Jun 2012 21:55

I have done everything but still no joy!!!!

Jules x

lancashireAnn

lancashireAnn Report 11 Jun 2012 23:05

My usual way in is via favourites set to go direct to My Threads

not working but can get in using home page

my threads not working even when I can access other boards

we also seem to have lost the tab icon - this afternoon was showing as a magnifying glass rather than the normal, now just a blank box

wisechild

wisechild Report 12 Jun 2012 07:00

Same here.
have been wonderingsince yesterday afternoon how long "very shortly" was likely to be & why there was no prior notice of essential maintenance.
Can't get either Ancestors nor General Chat.
Haven't tried the others yet.
I'm using Firefox.

Kense

Kense Report 12 Jun 2012 08:46

There wasn't a warning of scheduled maintenance because there wasn't any. The error message gave wrong information. See Announcements.

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 12 Jun 2012 10:00

It seems some people still having trouble who use Internet Explorer . I changed to Google Chrome some time ago cos IE was so slow and not loading etc.

Clearing cookies and browsing history worked OK but then I,m not on IE now :-(

crg

crg Report 12 Jun 2012 11:07

Have just changed to Google Chrome and everything is now working.Just got to work out how to use it.

Kense

Kense Report 12 Jun 2012 11:14

Well I use IE and haven't had a problem.

Maddie

Maddie Report 12 Jun 2012 11:51

can't get onto find ancesters and geneolgy chat at all
I use firefox but what is goggle chrome and IE
sorry to sound stupid
maddie

ErikaH

ErikaH Report 12 Jun 2012 12:31

They are Internet Browsers

Google Chrome (not goggle)

IE is Internet Explorer (Windows)

I use both - and can access all boards

Maddie

Maddie Report 12 Jun 2012 12:45

Hi Reggie,
don't know how to install those but I can now get in using an old bookmarked page
don't understand any of this
sorry and thank you
maddie

~~ Jules in Wiltshire~~

~~ Jules in Wiltshire~~ Report 12 Jun 2012 12:47

I still cant get onto general chat...The other boards are ok....Even if you use IE you should still be able to access the site...This reminds me of the probs we had not so long back....

Jules x