Genealogy Chat

Gaynor

When I access my tree from the iPad I only use the immediate family so enter a name. If I put full tree up and try to navigate my iPad thinks I want to zoom in and out so have given up and go back to laptop or pc

Anyone experiencing problems moving about full family tree on iPad

I can get onto the GR co.uk site no problem but as soon as I click on my Bookmarks I'm prompted to sign in. I have duly done this and been taken to the .com site and everything is working ok until I refresh the page and then I'm asked to sign in again! I can't be doing with it! :)
Julie

to be honest I only use it to browse. I checked my messages earlier but I dont know if there is a way to reply on the mobile.

It seems to want me to log in all the time these days? is that usual. It may have been something I have done.

Hi SRS
I can browse the boards but as soon as I click on my bookmarks it
directs me to GR.com and asks me to sign in.
I'll have another go :)

Hi, I've been able to get to the full site on my mobile. Are you still having problems Julie?

Grrrrrrrrrr! It's happened again. 3 days now with no access. Anyone else having problems?
Julie

Your no numpty Irene you are articulate, and intelligent.

Its GR choosing to ignore you which doesn't make sense as they told you to contact support on facebook

Perhaps they replied to me because they just thought "oh no here she goes again"lol

Toots


Cos I is only a numpty. !!

At last.

I wonder why they never replied to you Irene?

Yes it's fixed. Great stuff! I was on the point of throwing my toys out of the pram :)

Hurrah

It is fixed


Thanks all who emailed in --- I actually emailed 3 times and never recd a response --- but hey it is fixed

Irene

It seems to be fixed :)

Tech team ? both of them !!

Hi all
Up until 30th Nov I had always accessed the full site from my i phone by just googling. Then on that day I was redirected to the mobile site and found I couldn't get onto the boards.

I sent an e-mail to support and got a very prompt response simply saying that I would always be directed to the mobile site if I was using an i phone. Well I never had before!

I responded by saying that it appeared my e-mail had not been read in it's entirety because there was no acknowledgement of the problem with the link to the full site and I asked if they could give some sort of timescale for it being fixed. I haven't received a response to that..

WHAT IS THE POINT of a mobile site that doesn't work??????

Surely the tech team just need to fix the link to the full site-can't be that diificult..................

Yours frustratedly
Julie

TootyFruity


Can on dont be shy -- you can tell me -


I really hope that we can use the full site -- perhaps they will release an app and charge us

It was so easy to sit in my armchair with my Ipod --

Oh Well -- as my Granny used to say -- Thats not progress !

Renes

Not a prefect just an argumentative so and so.

Let's hope the technical team gets it sorted soon.

SRS


Oh suppose you were another prefect ----a woman of power too


poor ole me -- have not received any response ---

Perhaps mine was lost in cyber space :)

Thanks for letting us know

Irene

Hello :)

Received a lovely email from GR apologising today and they said that they had informed their technical team. At least they know that's it's more than one person who is having this problem.

Will wait and see what happens.

Lesley x

Thanks TootyFruity


Were you a prefect at school Toots --- cos GR only seem to reply to your emails

Wondered if GR recognised you are a a woman of power !!!


Thanks for letting us know sweetie

Renes