Genealogy Chat

I should be most grateful if anyone can help me with the following.

I have up to now paid £69.95 pa for my UK membership, but have now received the following subscription renewal email:

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"Your membership to be renewed is as follows:

U.K. UKI Records Collection Subscription (Billed Annually)

Total cost: £69.95

However since you first became a member we have simplified our membership packages and we strongly recommend that you upgrade your existing membership package to one of the following, depending on your research needs.

UK Membership at a total cost of £79.95 UK Membership gives you access to all our UK record collections. This also includes Member Trees (which has replaced OneWorldTree) and the Ancestry Community."

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Does this mean that I shall no longer be able to access Public Member Trees, One World Trees and Ancestry World Tree? I have my tree on the latter (amongst other places) and use it a lot for finding people researching the same families as myself.

Any advice would be appreciated.

Penny

Nudging because I have just had this email too, and would like to know.

Sandra

Ive no idea - I only paid £55 for my sub and have the full UK package. Why dont you ring them and ask what they are on about and then haggle to get it thrown in anyway?

Hi Sandra and Heather ...

Sorry for the delay in getting back to this thread (just occasionally something has to take priority over FH!).

I have put a similar message on Ancestry's own messageboard to see if I can get an answer - will keep you posted!

Penny

Hi Penny

I've had the same message, so would be interested to know what others think.

Kind regards

Patricia

any news

No news as yet.

Anyone?

Nudge

Nudge again, please, for the evening shift.

As nobody's replying to this, I think I'll follow Heather's advice and ring them, asking what they're on about!
I'll try and haggle, too.

Hi guys ...

Sorry for the delay in getting back to you. I eventually got a reply on the Ancestry messageboard yesterday evening - but nothing really conclusive. As they suggested, I rang the freephone number this morning and explained the problem.

Apparently, the £69.95 is the current "un-publicised" charge (seems applicable to those who are renewing subscription, not taking out a new one). The person I talked to did not think it would make any difference.

My subscription was due to renew today (Friday) and I've just checked through the website - still seem to have access to everything as before!

Hope this is helpful to you.

Penny

As mentioned before, if you ring them and explain that friends are being charged £55, they will reduce the charge (well they did for me and others)

If worse comes to worse, join quidco.com and get 15% cash back for joining ancestry - use a different email addy to your usual log on one with them - they dont seem to pick up on names or credit cards but they do pick up on emails - LOL. For added security give your OH's name.

Thanks for getting back to us Penny.

Mines due on the 15th, so I'll just leave it as it is then as I only need the England and Wales census etc.

Sandra

Hi Penny - and others

Thanks for updating us, though I think I might do what Keith suggests!
Nothing ventured...

Patricia

mine due soon so i will see
fran

I rang Ancestry, using their free number, and got 5% discount, plus a 'free month'.
They said that the £55 deal was from ages ago, and they can't offer it now.
Obviously pays to ask for a discount, though.

Patricia

Patricia, mine was renewed in May, so obviously the price has gone up then.

nudged

Penny, I received the exact same e-mail as you.

Just out of curiosity have you ever tried to access any of the Irish Records? I have but would have had to pay to view them, which seems rather odd when I'm suppossedly paying for UK & Ireland.

M. Steer