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Top tip - using the Genes Reunited community

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Blank Newsletter

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ProfilePosted byOptionsPost Date

Paul

Paul Report 26 Aug 2003 22:38

Christa, Thanks for your suggestion to change to Advanced Headers and then click on "Content-Type: text/html". This did work and is useful to know to circumvent similar problems in future. However, as it's obviously an overkill for normal usage, I have now returned my header settings to Basic. Thanks for investigating this. Paul (Cheltenham)

 Valice in

Valice in Report 26 Aug 2003 20:30

Mine was blank too all 14K of it

maggiewinchester

maggiewinchester Report 26 Aug 2003 20:05

I got mine about 10 minutes ago - intact. I always know when I'm receiving something or someone's trying to 'phone me, my computer stops, rather like a rabbit caught in headlights.

Crista

Crista Report 26 Aug 2003 19:39

Paul, I think it's a problem with the HTML but not sure what. If you change the message display settings to Advanced Headers and then click on "Content-Type: text/html" you can see it. This appears only to be a problem on H otmail. Crista

MaggyfromWestYorkshire

MaggyfromWestYorkshire Report 26 Aug 2003 19:33

Mine is ok too!!

David_Vickers

David_Vickers Report 26 Aug 2003 19:24

Received mine this morning in perfect reading order! David

Terence

Terence Report 26 Aug 2003 12:18

Mine is also BlanketyBlank. Terry (hotmail)

Paul

Paul Report 26 Aug 2003 12:09

Christa, Thanks for your continued interest and helpful suggestions. Your tip about using forward or reply works for me, but shows only the basic text. If I use Outlook Express, all the original formatting and graphics suddenly appear. The only thing I can think of that has changed since I successfully received the previous newsletter is that H o t m a i l have introduced the facility to filter out images from emails. As previously mentioned however, manipulating the related settings does not seem to make a difference in this case even though the newsletter is now in my inbox. I would be interested to know if your further investigations shed any more light on the matter. Paul (Cheltenham)

Janet

Janet Report 26 Aug 2003 10:41

Received my newsletter yesterday (25th August) and it was fine - no problems. Janet

Crista

Crista Report 26 Aug 2003 00:51

Paul, Guess what? I got mine and it was blank too. Of course I have H o tmail. I will try and figure this out. In the meantime, if you want to see the message, select forward or reply and you will see the message. Crista

Jen

Jen Report 25 Aug 2003 23:02

mine is also through my hotmail and is still blank dont know how to set up outlook to read it but not going to mess with it as angela was kind enough to tell us what it said thank you again angela

Paul

Paul Report 25 Aug 2003 22:24

Christa, The message originally went into my junk mail folder. When I reviewed the messages, I transferred it to my inbox and added the sender to my safe list. I then viewed it from my inbox but it was blank regardless of my display internet images setting. Paul (Cheltenham)

Crista

Crista Report 25 Aug 2003 21:13

Paul, Is the message in your Hotmail Junk Mail folder? Most images in e-mail located in your Junk Mail folder will be filtered, regardless of your Display Internet Images setting. Crista

Paul

Paul Report 25 Aug 2003 20:14

Christa I normally use H o t m a i l directly and the email is blank when I do this. Since you have posed the question, I have accessed my H o t m a i l account via Outlook Express and the full email content is then visible. I tried adjusting the 'display internet images' on H o t m a i l to automatic, but this did not seem to resolve the original problem with using H o t m a i l directly. Paul (Cheltenham)

Crista

Crista Report 25 Aug 2003 19:13

What mail program are those of you with the blank newsletter using? Last time the newsletters were sent out in batches so as not to choke up the mail servers. I wouldn't worry if your copy hasn't arrived yet. Crista

Jen

Jen Report 25 Aug 2003 17:54

thank you angela for telling us what the news letter is about never had problems before

Janet

Janet Report 25 Aug 2003 17:39

I didn't receive a newsletter, and I just checked that I had ticked that I wanted to receive them. I suppose if it was blank it doesn't matter that I missed it. Jan.

Paul

Paul Report 25 Aug 2003 17:36

Angela Thanks for posting the newsletter content. I'm puzzled by your comment about mail settings however since I successfully received the previous newsletter. Paul (Cheltenham)

Helen

Helen Report 25 Aug 2003 15:45

If you click on 'your details' on the left it gives you the option of receiving the newsletter or not. Perhaps you said no to this when you joined? You can change the option any time.

Kathleen

Kathleen Report 25 Aug 2003 15:09

Never had a Newsletter, how often do they come out? Kathleen