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Familyrellies - am I the only one who cant log in

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ProfilePosted byOptionsPost Date

Angela

Angela Report 29 Jan 2005 14:02

Here we go again - as soon as I go to search it times out and tells me to log on again. If I EVER manager to use up my credits I don't think I will be getting any more.

Heather

Heather Report 29 Jan 2005 12:06

Spoke too soon, logged in smugly today, got the error message again!

Small but Perfectly Formed Wendy

Small but Perfectly Formed Wendy Report 28 Jan 2005 23:15

Just tried to log on again still coming up with an error message

Heather

Heather Report 28 Jan 2005 23:02

Perhaps they are letting us take it in turns! Im alright now!

Devon Dweller

Devon Dweller Report 28 Jan 2005 22:53

It won't let me in now Heather :(

Small but Perfectly Formed Wendy

Small but Perfectly Formed Wendy Report 28 Jan 2005 22:49

I registered with them this morning bought some credits. Went to use it later and just got an error message have e-mailed them but no reply as yet.

Heather

Heather Report 28 Jan 2005 20:09

Glory be, I logged in again this morning, expecting the old "error" message but I got in. I emailed them saying I can get in thanks and they wrote a very nice mail back giving me 5 extra days and 5 credits. However, I still cant look at saved images.

Wendy

Wendy Report 28 Jan 2005 19:27

Emailed them again today and told them how useless their site is also demanded my money back as I havent been able to use credits. Got a very pleasant reply and have refunded money and given me 10 free creds. (not much use when you get timed out in 2 secs) But at least they delt with my complaint in a swift manner. Some credit due there I suppose. Might give it another go in a couple of months when they get over teething troubles.

Smiley

Smiley Report 28 Jan 2005 10:49

I've been on this morning, no problem at all Sam

Unknown

Unknown Report 28 Jan 2005 10:46

All my credits were legit as well and I can't get in this morning either

Wendy

Wendy Report 28 Jan 2005 10:41

Im so fed up now, managed to buy credits a few days ago but haven't been able to use them as I get timed out in seconds. Emailed them and was told to turn my firewall off, not doing that so have lost my £6.

Heather

Heather Report 28 Jan 2005 10:02

But I wasnt a naughty! All my credits are legit - its not fair, boo hoo.

Shirley

Shirley Report 28 Jan 2005 01:13

FEEL A BIT GUILTY AFTER READING EVERYONES PROBLEMS, I,VE BEEN ON SEVERAL TIMES OVER THE PAST WEEK, NO PROBLEMS FOUND EVERYTHING I WAS LOKING FOR. AFTER INTIAL COST WENT BACK FOR FURTHER LOOKS FOR FREE. THE ONLY PROBLEM I ENCOUNTERED WAS AT THE BEGINNING OF LAST WEEK WHEN I WAS UNABLE TO BUY CREDITS, EMAILED THEM GOT A VERY PROMPT REPLY AND SOME FREE CREDITS WHICH WAS VERY NICE OF THEM SHIRLEY IN URMSTON

Unknown

Unknown Report 28 Jan 2005 00:16

Heather Found 4 possibles for your Ellen in Berkshire, will e mail them to you! Lou x

Heather

Heather Report 27 Jan 2005 22:37

Thats what happened to me Lou last night. I went back to look at one I had brought up previously and sat there for ages while the slide slowly moved and then stopped and then moved. So I refreshed and sat there again. After about 10 minutes of that up came the internal server error thingy. Ive not been able to get back in since. PLEASE EVERYONE WHO IS HAVING PROBS DO EMAIL THEM. Lou, whilst your waiting ........see if you can find a 19 year old Ellen in Longcroft, Berkshire on the 1881!!

Devon Dweller

Devon Dweller Report 27 Jan 2005 22:21

Wendy the addy is www(.)family relatives.org

Unknown

Unknown Report 27 Jan 2005 22:19

It's driving me mad now. You're supposed to be able to re-view pages you've already paid for by accessing them through My Account. It's taking so long to think about it, it's timing out and I have to log back in and start all over again! Lou

Small but Perfectly Formed Wendy

Small but Perfectly Formed Wendy Report 27 Jan 2005 22:10

Can anyone tell me what this site is i am new to this and cant find it

Reli-Hunter

Reli-Hunter Report 27 Jan 2005 22:03

Hi Heather i am having the same problem

McAnne's Gahan-Crazy

McAnne's Gahan-Crazy Report 27 Jan 2005 21:39

Working fine for me too.........