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Warning!!!!!! Ordering Certificates UPDATED!!
| Profile | Posted by | Options | Post Date |
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Christine | Report | 4 Mar 2006 22:10 |
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oh ok yes i know but I was trying to warn people to keep there emails and print out all order information in case it happens to them |
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Kate | Report | 4 Mar 2006 22:08 |
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I have just noticed one payment for the 3rd March and one for the 7th March going out of my bank . The last certificate i ordered was on the 20th Feb. which i am still waiting for. Kate |
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Unknown | Report | 4 Mar 2006 22:06 |
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What I mean is, the email is evidence of how much money you have paid. So if they take the money twice you can show you should only have paid once. nell |
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Christine | Report | 4 Mar 2006 22:03 |
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yes I know they sent one email but took £7 on the 2/3/2006 and £7 on 3/3/2006 |
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Unknown | Report | 4 Mar 2006 21:56 |
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GRO take payment using the WorldPay system which always e-mails you details about money they take out of your account. nell |
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Christine | Report | 4 Mar 2006 21:55 |
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I would like to warn anyone ordering Certificates on line from GRO. Please keep an eye on your Bank Statements or Credit Card bills. I have just been charged twice for one certificate. Make sure you print out your order and the other parts they tell you to keep for your records. (luckily I have). Just to let everyone know, I emailed ONS as you are told in the transaction email you are sent, with no response. I phoned GRO who told me they have had a lot of calls with the same problem!!! They gave me a phone number for World Pay which is: 08703661233 and pick option 2 then option 1. You will need the transaction ID that you are given when you order your certificate. UPDATED: I recieved my refund today Friday 10 March. |
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