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Anybody else's ''Old Tree Programme'' blank?

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ProfilePosted byOptionsPost Date

Merry

Merry Report 2 Jun 2006 23:16

As it's blank, why don't they remove the link to the Old Tree Prog? and why is it alright for them never to tell us anything??!! LOL Merry

Val wish I'd never started

Val wish I'd never started Report 2 Jun 2006 23:14

well according to the general board they have got rid of the old Tree permanently, they might have told us , or are we nothing .

Bobtanian

Bobtanian Report 2 Jun 2006 23:11

these days, pessimistically the customer is seldom right... you pays your money, and THEY make the choice......... Bob

LB

LB Report 2 Jun 2006 18:03

I'm glad to know I'm not the only person with this problem. When I contacted GR they just said there was a problem with the old tree system. I do hope they don't get rid of it, I don't like the new tree system either. We are their customers and they should take heed to what we want. Lyndsey

**Liz in Scotland**

**Liz in Scotland** Report 2 Jun 2006 16:58

Hi Margaret, Yes, mine has gone too, must have just happened today, was ok yesterday. Liz

fraserbooks

fraserbooks Report 2 Jun 2006 16:48

I never use mine but checked and it has gone may be they will replace it with a better one. I filled in their questionaire with a wish list a couple of weeks ago.

Yogi

Yogi Report 2 Jun 2006 16:05

Checked my 'OLD' program this morn and it has gone too.JJH

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 2 Jun 2006 16:01

just checked and my old tree aint there either!

Frances

Frances Report 2 Jun 2006 15:58

Mine gone as well, Bring back the old tree programme GR

Joy

Joy Report 2 Jun 2006 11:40

Mine has gone, too. Hope they don't remove that because I prefer that to the new one.

Margaret

Margaret Report 2 Jun 2006 00:47

Rachel -- well, there you go. It has the same setup as ''My Family Tree'' but actually allows me to add. Must say though, I liked the setup of the old program - much easier to navigate and add to. And I just used it a few weeks ago, so it can't be long gone.

Rachel

Rachel Report 2 Jun 2006 00:42

Sorry just to add - you do know that you now build trees through the tree builder when you click on family trees at the top of this page? The Old Tree programme is the old version of that and got replaced about a year ago now. Sorry if you already know - I just wanted to clarify that!! Off to bed now!!

Rachel

Rachel Report 2 Jun 2006 00:32

Margaret - yes I think you're right - each tree will over write the other. I seem to recall there's a problem with importing (or was that exporting??!!) trees. Give it go anyway you never know your luck!!

Rachel

Rachel Report 2 Jun 2006 00:29

Totally agree with you and we're not the only ones. There's been plenty of threads on here recently complaining about the various technical failures on this site. It's about time GR got it's act together.

Margaret

Margaret Report 2 Jun 2006 00:26

Sorry to be away so long -- was over on General following Louise's thread about Florence. I haven't tried to upload a gedcom - I usually just enter everyone manually - I have four trees on FTM, one for each grandparent. I think that if you try to upload another one it will overwrite what is already there. Found some new relatives (confirmed) so wanted to add them to see if anyone else had them too. Hope it comes back soon.

Val wish I'd never started

Val wish I'd never started Report 2 Jun 2006 00:22

yes Rachel I do have FTM and I have my lot on Tribalpages and Genealogy , but its handy to have them on here too because of contacts .Its very frustrating isnt it ???

Rachel

Rachel Report 2 Jun 2006 00:20

I now think the best way to use this site is for contact only. Just put a skeleton tree on here to get a match with a relative. Serious tree building can be done on a separate computer software package. When you make a contact, you can exchange gedcoms etc.

Val wish I'd never started

Val wish I'd never started Report 2 Jun 2006 00:16

well its not good enough, they have all sorts of problems on here when I exported my Tree half of it arrived never did find where the other half went, probably arrived in someone elses Tree.I cannot understand why the support on here is terrible. I dont think I will be using them for my Tree much longer, we should all boycott it make them take notice.

Rachel

Rachel Report 2 Jun 2006 00:12

I think that things have been going down hill for a while now on here Valerie.

Val wish I'd never started

Val wish I'd never started Report 2 Jun 2006 00:10

mine have gone too , what is happening on this site it just isnt good enough is it ???