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Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Profile	Posted by	Options	Post Date
Member Since: March 2003 Posts: 7,819 Send Message	InspectorGreenPen	Report	24 Oct 2011 18:16
Member Since: March 2003 Posts: 7,819 Send Message	Yes, but it could take some time, hours if not days to sort out the database and rebuild all the indexes. Shutting down is probably not an option for the site managers. Far better to manage damage limitation and keep the site up and running.
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	24 Oct 2011 16:18
	"Since Genes are trying to fix the site they may find it necessary to prevent parts of the site being accessed for short periods." I wish it would be closed down for the time that it takes to fix it.
Member Since: March 2003 Posts: 7,819 Send Message	InspectorGreenPen	Report	24 Oct 2011 16:13
Member Since: March 2003 Posts: 7,819 Send Message	Ken you are quite right. I would also say that continually reporting the same problem on multiple threads is probably serving no useful purpose. GR management acknowledged first thing today that there were big issues over the weekend. The chances are that there is a database integrity problem which will require some form of rebuilding, all of which takes time and whilst this is happening, time out and locking messages will continue.
Member Since: January 2004 Posts: 5,249 Send Message	Kense	Report	24 Oct 2011 15:59
	wisechild, when you get an error message straight away when trying to access s resource it is probably because that resource has been locked for some reason. Since Genes are trying to fix the site they may find it necessary to prevent parts of the site being accessed for short periods.
Member Since: January 2007 Posts: 2,823 Send Message	wisechild	Report	24 Oct 2011 15:40
	Error, Error, Service unavailable Etc Etc. What I don´t understand is it´s not everything on a board. Some posts will open, some are showing the error message. This site worked perfectly well until it was taken over. Since then it´s been a disaster.
Member Since: April 2003 Posts: 63,273 Send Message	AnninGlos	Report	24 Oct 2011 11:18
	And then I got 'service unavailable!!!!!
	Researching: Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin
Member Since: April 2003 Posts: 63,273 Send Message	AnninGlos	Report	24 Oct 2011 11:17
	Yep, thought I'd add to this thread to say yes still getting error messages..... and got the error message. Now wonder if I will get it again when I press submit????? Yep!
	Researching: Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin
Member Since: October 2011 Posts: 347 Send Message	KINGSMILL	Report	24 Oct 2011 06:59
Member Since: October 2011 Posts: 347 Send Message	:-P :-P :-P The only time I get to use the above :-D
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	24 Oct 2011 03:58
	This is absolutely terrible ..... it's a horror show!! It is the middle of the night, UK time 50% of the time I get the OOPS page, 25% I get the ERROR success comes about 25% of the time .......... and postings are taking 6 or 7 attemtps to be successful. PLUS another added wrinkle avatars are migrating from one person to another within the thread! sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	23 Oct 2011 20:08
	:-\|
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	23 Oct 2011 19:01
	I have been told several times to be wary of deleting cookies ................ it removes all cookies for all sites. so you need to sign in again on ALL your sites which may need an elephant's memory for all the different passwords one uses, if one believes the advice given by all those "experts" :-D
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	23 Oct 2011 12:14
	Still having problems Clicking on the reset cookie link is a waste of time.
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	22 Oct 2011 21:37
	I just got the "OOOPS" message when trying to open this thread Hit Back button and was on the thread :-S
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	22 Oct 2011 21:26
	Oh well no surprise Still getting error message and I thought it had been sorted !!!!!
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 46,062 Send Message	SylviaInCanada	Report	22 Oct 2011 21:05
	The announcement(s) on Announcement thread was/were useless last night as were any messages on other boards "New" was showing against Announcements, when I first tried using GR at about 7:30 pm UK time yesterday evening BUT ...... I couldn't open the Board let alone the messages! sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	22 Oct 2011 15:26
	Still getting error messages when trying to submit replies on threads
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	22 Oct 2011 12:02
	Improvements to Message Centre - this was dated at 3.54 This was one of the threads I was trying to read between 6 and 7 and was getting all the error messages. As mentioned on this thread http://www.genesreunited.co.uk/boards.page/board/suggestions/thread/1283645
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	22 Oct 2011 11:55
	If there was an announcement then it was not flagged as New I always check
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: January 2004 Posts: 5,249 Send Message	Kense	Report	22 Oct 2011 11:51
	But GR had posted an earlier message at 3:54pm on the Announcements board and Joy had also posted the comment from Facebook.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	22 Oct 2011 11:46
	And your point is what exactly? Between 6 and 7 pm yesterday I had at least 20-25 error messages. Well before that thread from GR was posted. Did what I was told on the error message and reported the problem twice. But no surprise there has been no feedback from GR to messages via Support Team. The still was unuseable. Came back on sometime after 9pm and the site was still a problem. So gave up again. This message was posted after the comment from GR (10:16 pm) so the error messages were still happening
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

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