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Computer help please
Profile | Posted by | Options | Post Date |
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eRRolSheep | Report | 4 Dec 2007 21:56 |
Did it allow you to choose a restore date/time? If so then it is switched on. |
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Susan | Report | 4 Dec 2007 21:55 |
I had never tried system restore before, how do you mean switched on, if so how do you do that. |
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eRRolSheep | Report | 4 Dec 2007 21:54 |
Is System Restore switched on? |
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eRRolSheep | Report | 4 Dec 2007 21:53 |
Weren't you having problems with System Restore? |
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Susan | Report | 4 Dec 2007 21:52 |
why do you think it wouldn't let me system restore |
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Susan | Report | 4 Dec 2007 21:47 |
Found this while googling |
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eRRolSheep | Report | 4 Dec 2007 21:47 |
ok open up the search function from your Start menu and on the left side of the box that opens follow the prompts - ask if you are unsure. I'm trying to do this from memory because I am not currently booted into Windows so if the going gets tough I'll boot up a Windows machine so I can talk you through step by step |
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Susan | Report | 4 Dec 2007 21:44 |
no how do you search for folders. I tried a search within folders, is that different. |
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eRRolSheep | Report | 4 Dec 2007 21:43 |
Might be worth running a background scan at the same time. |
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eRRolSheep | Report | 4 Dec 2007 21:43 |
ok first off do a search for one of the folders - are you confident in doing this? |
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Susan | Report | 4 Dec 2007 21:42 |
no I haven't run a scan, and the folders were ones I had actually created. |
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eRRolSheep | Report | 4 Dec 2007 21:40 |
The first thing to do is establish that the folders are still there even though you may not be able to see them. Were they shortcuts on the desktop or actual folders? |
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eRRolSheep | Report | 4 Dec 2007 21:39 |
No, don't reinstall the viewer. It's always possible that it is a virus (and I assume you have run a scan to check) but people usually blame a virus when it is actually something entirely different. I take it your external HD is connected via USB or is it a network drive? |
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Susan | Report | 4 Dec 2007 21:34 |
should I reinstall the viewer again. |
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Susan | Report | 4 Dec 2007 21:32 |
could it be a virus, everything was alright until I uninstalled the viewer. |
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Susan | Report | 4 Dec 2007 21:31 |
mostly whats disappeared are folders I have created with my stuff in. I see my external hard drive icon has gone as well. Nothing else seems to be behaving strangely. |
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eRRolSheep | Report | 4 Dec 2007 21:27 |
ok what precisely has disappeared and is anything else not behaving as it should? |
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Susan | Report | 4 Dec 2007 21:23 |
any idea what it could be, getting desperate now. |
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eRRolSheep | Report | 4 Dec 2007 21:22 |
If you are actually referring to Deja Vu (or whatever it is called) then I cannot really see how removing the viewer would cause the problem as you have described, because it is only a browser plug-in rather than a standalone programme. |
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Susan | Report | 4 Dec 2007 20:57 |
Errol |