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ESSENTIAL MAINTENANCE

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ProfilePosted byOptionsPost Date

Bobtanian

Bobtanian Report 12 Jun 2012 11:52

on windows 7, I have the tab option.
i normally have two tabs one .za, the other .uk.

for the last day or so my .za has been out of action, and still was, this morning.
rather than delete cookies, I selected the .za tab and deleted several versions of .za tab window ( remove this page)

and I now have .za back again!

Bob

Island

Island Report 12 Jun 2012 10:22

Emptied the bickie cupboard again Wend? :-D :-D

Methinks somebody is just jellyous because they still have a hosepipe ban ;-) :-D :-D

Wend

Wend Report 12 Jun 2012 10:22

:-D :-D :-D

Julia

Julia Report 12 Jun 2012 10:19

Morning Wend, Nice to see you back on the board. Hope you have now been ' Essentially Maintained'. LOLOL


JUlia in Derbyshire

Wend

Wend Report 12 Jun 2012 10:15

Wow, I've managed to come back out of the woodwork!

Hope I've cleaned up my earlier post to someone's satisfaction ;-)

Just had a lovely chat with Merlin on the norty step :-D

Julia

Julia Report 12 Jun 2012 10:01

Morning Island, Had a PM from Wend. She cannot get on the board this morning, and has an Essential Maintenance message. She has had to resort to the dreaded i*****ing, and it is raining. She is proper 'P'd' off, and needs cheering up.
Her post, now re-instated, went sometime after midnight and before 6.23 when I posted. It is a pity that the 'itchy fingered one' has nothing better to do at that time of night. What a sad stupid person this is.
And, it is time GR woke up to what is happening and to what it does to people.

Julia in Derbyshire

Island

Island Report 12 Jun 2012 09:52

Oh lorks oh lummy Wend - somebody reported that???? *rolleye smiley*

Silly bunt ;-) :-D

Julia

Julia Report 12 Jun 2012 09:29

Nudged for Wend.

Julia in Derbyshire

Island

Island Report 12 Jun 2012 08:02

Oh no! Wend's been you know whatted! :-0 :-0
Do you want a spin off thread like the others? ;-) :-D Just for laughs you understand. :-P

LadyScozz

LadyScozz Report 12 Jun 2012 06:35

weird

I have had no problems getting on the com.au site

no problems at all

I am now wondering what will happen later :-(

Julia

Julia Report 12 Jun 2012 06:23

Oooooer Our Wend. You've been deported.LOLOL

Julia in Derbyshire

supercrutch

supercrutch Report 11 Jun 2012 23:37

I left GR since being on a continuous membership since 04/05 due to serious health problems with my daughter. When I felt able to return they promptly doubled my sub!

Full of compassion................NOT

Sue

JackyJ1593

JackyJ1593 Report 11 Jun 2012 23:08

With all respect Roy, that is a totally diffferent issue.

Porkie_Pie

Porkie_Pie Report 11 Jun 2012 22:34

Is this also not the fault of GR staff

From SylviaInCanada on suggestions board to one of my threads

I received an email from GR this morning saying my membership would soon be due, and telling me the new rate.
Now, I have been a member of GR since 2004, and came under a grandfather clause in 2007 when ITV bought GR that stated my membership would remain at the rate I was then paying ........... £9.95 per year.

That was the case right up until I paid my dues last year.
The new cost they have quoted me is £15.95 for 12 months, Standard membership ............ that's a 63% increase
In fact, it is more than a 100% increase over last year because I was given a 20% "loyalty discount" that reduced the amount I paid to about £7.80
Now, I DO know that this is much lower than newer members are paying ............... but I was NOT notified in advance

NOW My response
sylvia, I took this from GR's FAQ only 2 days ago, Pay particular attention to the first part of the last paragraph

On your homepage you'll see the date your subscription ends. We will also email you a couple of weeks before the renewal is due just to remind you. You'll be sent an email to the address you registered with and also to your inbox on the site. All you have to do is click on the link in the email and you'll be taken to the renewal page. On the renewal page you can also change which package you have. If you have opted for continuous membership we will still email you to remind you that the payment is going to be taken.

You can also renew by logging into the Genes Reunited website and clicking on the subscribe link on your homepage. You will then be taken through to the renewal payment screen where full instructions will be given.

If you renew your membership 2 weeks before and up to 4 weeks after your renewal date you will be renewing your membership at the price you have always paid. . You can opt for continuous membership where we will automatically take payment from your card the following year. If you renew your annual membership over 4 weeks after the renewal date, you will be renewing your membership at our current prices

http://www.genesreunited.co.za/help.page/faqs?key=185

in Summery they say they renew your subs at what it's always been then charge you what they like,

IMHO Not very professional and down right misleading

wonder if the coaltion are now running GR

Roy

JackyJ1593

JackyJ1593 Report 11 Jun 2012 22:23

Good idea ;-)

Porkie_Pie

Porkie_Pie Report 11 Jun 2012 22:17

OK I will blame the government then

Roy

Wend

Wend Report 11 Jun 2012 22:15

Just deleted my cookies (yum) and have tried being compatible (tricky) and now? Oh no, not the bleddy i*****g again :-( :-P :-( :-P

JackyJ1593

JackyJ1593 Report 11 Jun 2012 21:59

When they said the problem had been sorted, some people and probably GR themselves were back on line. The fact that some still weren't can't be blamed on the staff of GR.

Porkie_Pie

Porkie_Pie Report 11 Jun 2012 21:32

Jacky, the main problem was not the fact that GR had a technical problem but yet again it was the way they handled the situation

They said that the site would be back online shortly, then they posted on FB that it was back online, despite many members not being able to get back to the site,

only in the last hour despite the site being up and running members where still posting on FB that they still cannot access the site and or parts their of

Roy

Maryanna

Maryanna Report 11 Jun 2012 21:06

Mine went off early this afternoon, I can get on to the message boards via Google but am unable to access my tree. I was just having fun putting my newly collected passenger records info onto my tree as well. M :-S