General Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Profile	Posted by	Options	Post Date
Member Since: March 2003 Posts: 7,819 Send Message	InspectorGreenPen	Report	3 Feb 2008 20:09
Member Since: March 2003 Posts: 7,819 Send Message	Hi Gillian. Lost for words. Why do you subscribe to GR?
Member Since: March 2003 Posts: 7,819 Send Message	InspectorGreenPen	Report	3 Feb 2008 20:12
Member Since: March 2003 Posts: 7,819 Send Message	Twinkly Ocean Blue, Quite right and true. There is little point in pontificating. Lets get the problem solved.
Member Since: May 2007 Posts: 4,545 Send Message	Twinklyoceanblue	Report	3 Feb 2008 20:12
Member Since: May 2007 Posts: 4,545 Send Message	Gillian If a member has an IT problem and chooses to speak to Errol that is their choice.....If not then they go to GR direct again their choice Can I suggest if you are so unhappy with this site and the way it is run you do not renew your subscription...your choice!
Member Since: May 2007 Posts: 4,545 Send Message	Twinklyoceanblue	Report	3 Feb 2008 20:13
Member Since: May 2007 Posts: 4,545 Send Message	Thank you Peter...a voice of reason at last! x
Member Since: June 2003 Posts: 1,671 Send Message	Uggers	Report	3 Feb 2008 20:23
Member Since: June 2003 Posts: 1,671 Send Message	It doesn't look like it does it Jeanette:))) You are as ever the voice of reason tinged with a bit of stroppiness:))
Member Since: January 2004 Posts: 9,249 Send Message	Sue In Yorkshire.	Report	3 Feb 2008 20:29
	OO Uggers Well if we aren't allowed to say something about the problem.WHAT has happened to FREE SPEECH aren't we all entitled to our opinions. Sue
Member Since: June 2003 Posts: 1,671 Send Message	Uggers	Report	3 Feb 2008 20:32
Member Since: June 2003 Posts: 1,671 Send Message	I know Sue, I've just been reading the sniping Jeanette had on another thread.
Member Since: August 2006 Posts: 8,310 Send Message	X Lairy- Fairy	Report	3 Feb 2008 20:36
	i have to say i trust errols pc advice 100%. he has got rid of some nasties from my pc. the thing that baffles me is if ppl are getting these lurgys from GR why are they still using GR , if i though a site was giving me a virus i wouldnt use the site until i knew it was clean. Rosex
	Researching: Giffen, Catlin , Stevens , Kingham, Williams , Brinkley , Walker .Odell. jones from deptford
Member Since: May 2007 Posts: 4,545 Send Message	Twinklyoceanblue	Report	3 Feb 2008 20:36
Member Since: May 2007 Posts: 4,545 Send Message	I feel sorry for Errol...I should imagine he has put in some very long hours and lots of hard work to HELP people on here and I'm sure if he reads some of the comments today he may well ask himself if it was all worth it!!!
Member Since: May 2006 Posts: 12,556 Send Message	♥~Muffy! ~♥	Report	3 Feb 2008 20:37
Member Since: May 2006 Posts: 12,556 Send Message	I feel sorry for Errol...I should imagine he has put in some very long hours and lots of hard work to HELP people on here and I'm sure if he reads some of the comments today he may well ask himself if it was all worth it!!! Yep. Have to say I agree.xx
Member Since: August 2006 Posts: 8,310 Send Message	X Lairy- Fairy	Report	3 Feb 2008 20:39
	yep i agree 3 Rosex
	Researching: Giffen, Catlin , Stevens , Kingham, Williams , Brinkley , Walker .Odell. jones from deptford
Member Since: January 2004 Posts: 9,249 Send Message	Sue In Yorkshire.	Report	3 Feb 2008 20:40
	Twinkly No-one is saying anything about Errol. WE are talking GR responsibility to customer service for ALL their members. I think Errol is doing a great job. Sue
Member Since: June 2003 Posts: 1,671 Send Message	Uggers	Report	3 Feb 2008 20:45
Member Since: June 2003 Posts: 1,671 Send Message	Sue, I certainly agree with you that GR need to take some responsibility. A course on customer relations would be a good idea too.
Member Since: January 2004 Posts: 9,249 Send Message	Sue In Yorkshire.	Report	3 Feb 2008 20:50
	Uggers Yes a 6 month course on Customer service wouldn't come a miss for GR. Sue
Member Since: November 2002 Posts: 12,949 Send Message	MarionfromScotland	Report	3 Feb 2008 20:51
	Errol has been more help than GR. I still think GR should have posted something. Marion
Member Since: September 2007 Posts: 2,234 Send Message	Sue Two	Report	3 Feb 2008 20:56
	Personally I would of liked GR to stand up and be counted too but gather Errol (dont know him) is on the case and would like to just thank him for his time. As for GR being short staffed at weekends....HOGWASH dont stop them pulling threads does it eh??? gets off soap box n runs >>>>>>>>>>>>>>>>>>>>
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	3 Feb 2008 21:52
	I agree. There should have been an announcement posted by GR as a locked sticky as soon as GR received notification of the problem.
Member Since: November 2002 Posts: 12,949 Send Message	MarionfromScotland	Report	4 Feb 2008 08:13
	Any news yet? Marion
Member Since: August 2006 Posts: 6,427 Send Message	°o.OOº°‘¨Claire in Wales¨‘°ºOO.o°	Report	4 Feb 2008 08:21
	Sadly Errol has bowed out
Member Since: November 2002 Posts: 12,949 Send Message	MarionfromScotland	Report	4 Feb 2008 08:28
	I just read his thread :(( He has helped out a lot of people. Marion

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