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Can't open WWI file on ancestry

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ProfilePosted byOptionsPost Date

Click ADD REPLY button - not this link!

Click ADD REPLY button - not this link! Report 3 Aug 2007 23:17

Can you read other images from the WW1 pensions? What happens if you save the file to your computer? Rose

Christine

Christine Report 3 Aug 2007 23:05

Hi again Refreshing does no good but I don't know what a cookie is! It will open documents for other relatives though. Chris

Heather

Heather Report 3 Aug 2007 23:03

How strange. Have you tried refreshing or clearing cookies or anything. Its certainly there.

Christine

Christine Report 3 Aug 2007 23:01

It tries to open the document, says done and does nothing. Thanks for looking - at least I know it's there now. Chris

Heather

Heather Report 3 Aug 2007 22:59

Hi, just went there and checked him and its opening fine for me. What happens when you click on his name? Are you then clicking on the link under the small thumbnail pic of the first page of the record? - where it says View original image? (Dont forget some of these records have lots of pages so click on next to see all of them)

Christine

Christine Report 3 Aug 2007 22:57

I've been trying to access the records of a relative on ancestry for a couple of days now (WWI pensions) and it will not open. Can anyone tell me if there is a knack to it or just a problem with my relative?! The relative is William Jesson, Warwick. Thanks Chris