Genealogy Chat
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Free trial
| Profile | Posted by | Options | Post Date |
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Chris | Report | 26 Jul 2003 16:58 |
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does anyone know if you get confirmation when you cancel the 14 day free trial on Ancestry? i canceled 2 days ago but have not heard anything, im now in a state of panic!! Christine |
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MaggyfromWestYorkshire | Report | 26 Jul 2003 17:19 |
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Christine, I had an e-mail confirming that mine had been cancelled. Maggy |
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Chris | Report | 26 Jul 2003 17:24 |
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Hi Maggie how long did you wait before they got back to you |
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Steph | Report | 26 Jul 2003 17:32 |
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I was notified within 12 hours. I'd e-mail your cancellation again. Steph |
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We're all crazy now | Report | 26 Jul 2003 17:46 |
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Hi Christine I have just emailed my cancellation to Ancestry, I added a read receipt request to it but I don't know if that makes a difference. I hope it works. Can you still access the information on the website? Jeannie |
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Chris | Report | 26 Jul 2003 17:51 |
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yes! i still have access to it, help!!!!!!!! Iv sent them another e-mail hope it works |
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Lynne | Report | 26 Jul 2003 18:05 |
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I've just started my trial and I've stuck a post-it on my monitor to remind me to cancel on 10 August (3 days early so they don't charge). Hope it works! Lynne |
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Chris | Report | 26 Jul 2003 18:09 |
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Hi Lynne My free trials up on tuesday, i cancelled 2 days ago, not had a reply back from them and i can still access it sent them another e-mail hope it works this time, |
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MaggyfromWestYorkshire | Report | 26 Jul 2003 18:31 |
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Christine, I got my reply the same day that I cancelled. Maggy |
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Chris | Report | 26 Jul 2003 19:01 |
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Elton Thanks for that Im more in a panic now than i were before, hope iv sent it to the right address!!!!!!!! |
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Catherine | Report | 26 Jul 2003 19:05 |
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I FORGOT TO CANCEL MINE.i ONLY REALIZED WHEN I GOT AN E MAIL FROM THEM THANKING ME FOR MY SUBSCRIPTION AND TELLING ME THAT 99 DOLLARS WOULD BE CHARGED TO MY BANK AVCCOUNT'PANIC'.I RANG THEM AND EXPLAINED.THEY INITIALLY TRIED OFFERING ME 15MONTHS FOR THE PRICE OF TWELVE BUT I TOLD THEM I COULD NOT AFFORD TO SUBSCRIBE AT THE MOMENT.THEY WERE VERY,VERY NICE ABOUT IT.THEY CANCELLED MY SUBSCRIPTION AND REFUNDED MY ACCOUNT AND WISHED ME' GOODDAY'. CATHERINE bIRMINGHAM |
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Researching: |
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Chris | Report | 26 Jul 2003 19:17 |
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WHO DID YOU RING CATHERINE WAS IT AMERICA? |
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Catherine | Report | 26 Jul 2003 19:48 |
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Yes Christine it was the usa number that they tell you to contact.If you are outside the U.K i think you put 00 before the number or 01.your operator will tell you and you can also enquire how much a minute your supplier charges to ring USA.It cost me less than £1 to call them. |
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Researching: |
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Chris | Report | 26 Jul 2003 20:43 |
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Catherine and Elton I will ring them on monday and yes i did use the e-mail address (cancel) will keep you posted Christine just got confirmation thanks everyone phewwwwwww |
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