Genealogy Chat

I'm the would be recipient of Sue's e mails - I'm on Outlook Express and normally there's no problem.Recently I've had a few returned but it seemed the address had been changed which is understandable. Both Sue and I wondered if a virus was causing the e mails to be returned - would this be a possibility ? Mary Brooke Bye the way 'Hi Sue'

If she is ntl customer they have been working on their email system to update it and it is down most evenings this week. KIM

I am not sending the emails through Genes Connected, I know I have done in the past and they were not getting through also she is not on AOL as I have had problems in the past with that. I have even copied the emails and pasted them back to her but even these are not getting there, any other suggestions? Sue

Sue: AOL could be the problem if your friend has AOL or it could be the fact that your friend has a lot of read mail that she read and did not delete. You only get so much allotted mailbox space with any ISP provider. When you've used up the allotted space you can no longer receive mail until you make some room by deleting. Judy

I've had this problem twice. The first time was emailing someone on AOL via Genes Connected - email got through when I emailed direct from my ISP. The second occasion was when my uncle gave me the wrong email address in an email and I tried to reply to it. Once again emailing him direct worked. Hope this helps. Debbie

You're not the only one Sue! I think this is happening to quite a few people. Sometimes they will send and other times they keep coming back. I'm on NTL Broadband but i know some of my other contacts are having the same problem. It hacks me off when it's taken me ages to write them only to have them returned! Tracey

Are your e-mails going via genes-connected, sometimes mail if sent direct are returned as the server recognises them as junk mail...is the e-mail adress correct have you got messges through before? Try going through your contacts and see if that helps. Sheila

Can someone please tell me why I keep getting emails returned to me, I have a friend who emails me and I reply back on the email that she has sent, but the last few days I am getting them sent back, I use hot mail and outlook so what can I do. Sue...............