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1837 online problem

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ProfilePosted byOptionsPost Date

Joyce

Joyce Report 1 Jan 2005 22:35

Hi ,there, had this problem all day...was ready to fling my computer..was convinced that "panda" installation had caused this "cookie " problem....am feeling better now...as it's nothing I've done wrong. cheers Joyce

Margaret

Margaret Report 1 Jan 2005 21:07

nudge for others having the same problem, its still happening. I havent been able to get on for 2 days Margaret

Sally

Sally Report 1 Jan 2005 17:29

I also have been trying to get on 1837 online since yesterday afternoon but keep getting the 3 reasons message. Have just tried again but no joy!

Rosemary

Rosemary Report 1 Jan 2005 16:49

Hi Everybody Thought I would let you know that I have been on 1837 online and everything was working OK so they have probably sorted their gremlins out. I also noticed that they have changed the formatt slightly since I last visited and I found it better to use. Rosemary

Victoria

Victoria Report 1 Jan 2005 14:44

hi all, i am having the same problem. We thought hubby had deleted the cookies so rang them up to ask what to do but they couldnt help us as their whole system had gone down and the I.T department told hubby that it would be about monday before it works properly again. Then they mite be able to sort out the cookies problem. Reading your messages, i dont think it is a cookie problem, just an 1837 problem. But monday is ages away!!!!!!! lets hope they get it sorted sooner, victoria

Smiley

Smiley Report 1 Jan 2005 13:43

Not working for me either :(

Margaret

Margaret Report 1 Jan 2005 13:38

Well its still not working. I too have emailed them. This is very frustrating, I wonder if we will get extra days credit to compensate. Dont hold your breath!!!

Lana

Lana Report 1 Jan 2005 11:09

I've just tried logging on to 1837 but it keeps giving me the time out message as well.... not fair!!

Helen

Helen Report 1 Jan 2005 10:44

Glad it's not me cos I really don't understand these infernal machines. When I went on line to 1837 it told me that I have no Units left when I do. Can anyone suggest what to do in this case

Linda from Murton

Linda from Murton Report 1 Jan 2005 10:26

Working fine for me. Happy New Year

Ann

Ann Report 1 Jan 2005 10:24

It's working now :) Happy New Year Ann

Ann

Ann Report 31 Dec 2004 21:48

Grrrr, I've got the sdame problem too :( Just got a lead on my grandmother too and wanted to check it out :( What was the new similar site called again...have it in an email somewhere, I think I'll check that out. Happy New Year to all :) Regards Ann UPDATE it's familyrelatives.org but still in final testign and not live :(

Margaret

Margaret Report 31 Dec 2004 19:27

Karen I would copy and paste this thread and then if you cant renew your credits before your deadline then you have some ammo to complain with. Tried via Windows I.E. still cant get on, perhaps their doing some sort of upgrade. Margaret

Karen

Karen Report 31 Dec 2004 18:07

Phewwwwwwwwwww thanks everyone and I thought it was my pc with a virus or something. My credits expire today and I need to renew them so I am panicking sort of.

Jane

Jane Report 31 Dec 2004 18:06

Had the same problem but o.k via Windows Internet Explorer Jane

Margaret

Margaret Report 31 Dec 2004 17:39

No, I'm still getting the same problem Margaret

Miriam

Miriam Report 31 Dec 2004 17:25

seems to be working now, it may just have been a large number of people on it after the programme this morning. Yours Miriam

Dorsetbaby

Dorsetbaby Report 31 Dec 2004 17:13

I have been going on it all day on and off and now i am getting the time out too. Pain in the backside. lol. Happy New Year to you all.

Margaret

Margaret Report 31 Dec 2004 16:57

Thanks very much at least i know i'm not going round the twist

Deborah

Deborah Report 31 Dec 2004 16:46

Hi Margaret, I've just been trying to get on too, exactly the same problem. Thought I'd have a look here and see if there was anything reported and found your thread. Must be them, thought I was having a senior moment!! Debbie