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PLEASE MAIL GR COMPLAINING ABOUT SLOWNESS

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ProfilePosted byOptionsPost Date

Heather

Heather Report 18 Jan 2005 12:10

Oh joy, today its like instantaneous! Wonder if it will stay like this tonight? Thank you so much GR and Michelle if this is truly sorted. Its bad enough having to minimise every time hubby walks in the door, but when you are waiting 10 minutes for the page to turn its agony. 6pm. spoke too soon?????

Joy

Joy Report 18 Jan 2005 10:34

Michelle Genes Team has posted this thread:- "Site problems Some of our members have reported problems with the speed of Genes Reunited. We apologize for any inconvenience this has caused. We are currently investigating the problem and working hard to remedy it as soon as possible. Thanks for your patience. (Please do not reply to us on this thread.) Best wishes, Michelle" Joy

LIllian

LIllian Report 18 Jan 2005 09:54

SOWNESS DUE TO AMMOUNT OF TRAFFIC BEING PROCCESSED BY SITE...THE MORE POPULAR THE TIME THE BUSSIER IT IS....HENCE PEAK PERIODS CAN BE VERY SLOW....BESIDES PUTTING UP A SECOND SEVER SITE GN PROBABLY CANT DO MUCH ABOUT IT.....I WAS THE SAME LAST NIGHT ....I FELL ASLEEP WAITING ...AND THEN GAVE UP(I HAD BEEN ON NIGHTS THE NIGHT BEFORE, NOT SLEPT ALL DAY AND WAS KNAC.....) THE NET IN GENERAL WORKS THE SAME WAY .... ANNOYING BUT ....

KathleenBell

KathleenBell Report 18 Jan 2005 09:30

I can't see how a reply from them about a general grumble by lots of people about the site can be described as 'private'. Kath. x

Joy

Joy Report 18 Jan 2005 09:28

Kathleen - GR removed a reply of mine when I quoted what they said because they then told me that I should not quote private correspondence with them. Joy

Heather

Heather Report 18 Jan 2005 09:27

Yes its ok early in the morning, but as more and more get on its gets slower. Dont forget that our american cousins join us late evening which must put a big load on the system.

Joy

Joy Report 18 Jan 2005 09:27

John said " have been told that there is a problem with internet that affects South of England. I'm on tiscali and thats what they are saying. any thoughts?" ... I am in the south of England. Our computer is fine. Other sites are fine. It was only this site. Free BMD is "slowish" at present but at least an explanation is given for it. Joy

KathleenBell

KathleenBell Report 18 Jan 2005 09:26

Hi Jeanette Glad you didn't think i was being offensive - I certainly didn't intend to be. I've never had a reply removed before and I think I've had a few moans that I would have considered more worthy of removal than this one. Kath. x

}((((*> Jeanette The Haddock <*)))){

}((((*> Jeanette The Haddock <*)))){ Report 18 Jan 2005 09:22

Hi Cherry Yes it's fair zipping along at the moment but there aren't many people on yet. Let's wait and see what happens later on. Jeanette x

Star

Star Report 18 Jan 2005 09:21

I,ve got no problems this am fastest its ever been for me. Cherry

}((((*> Jeanette The Haddock <*)))){

}((((*> Jeanette The Haddock <*)))){ Report 18 Jan 2005 09:20

Hi Kath I read your reply and it wasn't the least bit offensive. Perhaps the truth hurts! Jeanette x

KathleenBell

KathleenBell Report 18 Jan 2005 09:10

I added a reply to this thread last night quoting a reply I got from GR yesterday about the problem, and also giving my thoughts on the subject and it appears to have been removed by GR. I wasn't offensive and just stated my opinion that I didn't think they wanted to spend any more money on extra band width even though they are getting a lot of extra visitors to the site. Wonder how long this reply will stay here???? Kath. x

Crista

Crista Report 18 Jan 2005 04:42

If you send an email don't forget to add what time this occurred and what page you were trying to view. Also, get your stopwatch out and add how long it took for the page to load. Crista

Richard in Perth

Richard in Perth Report 18 Jan 2005 02:52

Doesn't seem to be too bad from here - maybe their server is in Australia???

John

John Report 18 Jan 2005 00:05

not sure where this GR server is situated, if it's S england then that's why

}((((*> Jeanette The Haddock <*)))){

}((((*> Jeanette The Haddock <*)))){ Report 17 Jan 2005 23:58

I'm on Karoo broadband - which I doubt you've heard of! lol. It's definitely this site. Not having probs on any others.

Heather

Heather Report 17 Jan 2005 23:51

Im on wanadoo and everything is normal except this site!

John

John Report 17 Jan 2005 23:36

I have been told that there is a problem with internet that affects South of England. I'm on tiscali and thats what they are saying. any thoughts?

Peterkinz

Peterkinz Report 17 Jan 2005 23:36

Getting in in the first place is my problem - I usually time out before I am in - but I have found a quicker way!! Having said that, the service uis still quicker than the GRO (still waiting for certificates ordered 3rd Jan) Peter in NZ

Smiley

Smiley Report 17 Jan 2005 22:56

Painfully Slow!! Email sent…eventually! People are losing out, how are we supposed to post the results of our look ups etc.. I really cannot be bothered.