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Anyone been suspended from Family Relatives site?

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ProfilePosted byOptionsPost Date

Jacqueline

Jacqueline Report 22 Jan 2005 17:58

Just tried to get into this site, and I've been suspended - only just registered - anyone else had this problem? Jackie

Helen

Helen Report 22 Jan 2005 22:08

I registered about an hour ago (after reading the posts)and got my 60 free credits. I did a look up for someone then logged out. I've just tried to get back in, expecting to fail, but my 58 units are still showing. Did anyone else log out before they left the site? I don't usually when I leave a website, not sure what made me this time. I never log out of GR!

Linda

Linda Report 22 Jan 2005 22:44

Registered with Hubbys email etc. Guess what, same as me, SESSION TIMED OUT. Getting really fed up with this, cannot even contact them this time as the same SESSION TIMED OUT Linda

Julie

Julie Report 22 Jan 2005 23:58

I've got 180 credits with no problems.

Ria

Ria Report 23 Jan 2005 00:06

ok, so when you say you are using another email addy, wot process do you go through, are you setting up another account and putting his addy in? Maria

Unknown

Unknown Report 23 Jan 2005 00:29

Patricia Family relatives site doesn't have census information, only BMD Lou

Heather

Heather Report 23 Jan 2005 00:30

Pat you would be much better off getting an ancestry sub at 1.20 a week you have access to all the census, not just 1901 plus freebmd and lots of other stuff.

~¤§ Lara Linga Longa §¤~

~¤§ Lara Linga Longa §¤~ Report 23 Jan 2005 01:07

Its not fair no credits for me I think its favourtism or something I registed yesterday got an email and went back to have a look and no credits went back just now and still none darn cheers Laraine

Ria

Ria Report 23 Jan 2005 01:19

what you need to do is google for familyrelatives first, then try, cos it just worked for me yesssssssssss!

Helen

Helen Report 23 Jan 2005 11:20

I've just registered with this site, but I can't buy any units. First impressions count, and I don't think I'll be going back. Got bombed out 3 times trying to register, once because I'd put hyphens in my town's name, and it only allows letters & spaces. Don't know how the rest of you are getting free units! Helen

♥♪ˇ Karen

♥♪ˇ Karen Report 23 Jan 2005 11:35

Has anyone looked at the accounts page??? They invoice us every time we get free units. PLUS.........big brother knows every name we have searched for & how many results we got etc !!! scary

Stardust

Stardust Report 23 Jan 2005 13:05

Just registered on the site and searched 1921-1938, my own birth, marriage, grandmothers death, relatives marriage but no results at all, plus the site kept bombing out. I think they will have to improve a great deal if it is to be successful. Grace

Heather

Heather Report 23 Jan 2005 13:06

They do say that period isnt fully covered on the site. But I have to say I entered my mum and dads dates 1914 and 1920 and obviously I know they are correct and it came up zilch.

Sue (Sylvia Z )

Sue (Sylvia Z ) Report 23 Jan 2005 13:25

HELP!!! Each time I log in and then go to "buy credits" or "search" I keep getting "time out" and then have to log in again!! However my time shown seems to be increasing. I really want to get on this site, so any help would be great. Thanks, Sue

Ellen

Ellen Report 23 Jan 2005 15:47

Hello Can anyone please tell me before I bother to register, if this site covers the usual genealogy definition of the UK (ie; England & Wales!), or whether there is Scottish info also? Many thanks Ellen.

Unknown

Unknown Report 23 Jan 2005 15:49

Ellen To my knowledge there's nothing for Scotland Lou

Ellen

Ellen Report 23 Jan 2005 15:56

Thanks Lou - disappointing as loads of you seem to have had a lot of success quickly on it. Oh well, back to scotlandspeople for me then. Cheers. Good luck everyone. Ellen.

Tillot

Tillot Report 23 Jan 2005 16:00

I've just got free credits too! I can't believe they don't know this is happening? Off to use them anyway! ;)

Patricia

Patricia Report 23 Jan 2005 16:09

I've just logged in and searched with my free credits no problem.

☼ Orangeblossom ☼ - Tracy

☼ Orangeblossom ☼ - Tracy Report 23 Jan 2005 19:14

I just got an email from them about the credits.... "We are currently dealing with a technical issue on Familyrelatives.org which we are working very hard to resolve. It has come to our attention that units have been added to your account without a Credit Card Payment. We have adjusted your account to reflect the true status and would ask that you do not obtain further units without payment or without entering your Credit Card details. We are monitoring the situation carefully and anyone who has abused the website or who has provided information or who has made anyone else aware in any way of the technical issue (via telephone, email, forums or any other form of communication) about how they may procure units without payment, or who are found to have already done so, may be pursued for rightful payment and costs through legal means. Please be assured that we are dealing with the issue which will be resolved as soon as possible."