Genealogy Chat

I renewed today, just a few moments ago, this message was on my homepage when I logged in . Hello ‹(•¿•)› Service message - Your full membership will soon expire. Renew now - it's just £7.50 GBP for a whole year. Click here I do not have continuous membership Sam

I got charged £7.50 for renewing my membership. Why is it not the same price for everyone? It would be much fairer and save on people e-mailing gr with queries.

My renewal is in a couple of weeks. I asked GR when had the subscription been increased to £9.95 and this is the response I received: 'Thank you for your email. We tested various prices through a survey of our customers via the website and the feedback showed that an annual subscription of £9.95 was still a very fair price considering the many new services that have been added to the site. I hope this helps.' So it looks as though it's that price for everyone now. Carol

Heather Thanks for replying. Maybe it was when you went to Renew that it came up cos it didn't on mine but my renewal isn't due till 11 April. Lynne

Lynne I'm sure it came up with £7-50 but can't remember exactly where, lol. I went to my account details and changed to continuous and then I went to renew membership. Heather

No, come to think of it it didn't. I will have to check my bank statement. Liz

Heather I changed to continuous a couple of weeks ago because people were saying the price was £7.50. However, there was nothing there to tell me the cost. Did it appear on the page when you did it?? Lynne

I have also changed to continuous, and I still paid £9.95. Grrrrrrr Liz

Hi again. bit red faced when I saw Kate's reply. Bought some 1901 credits last week but didn't realise it was GR who took the money as I didn't link through them. Many thanks for the replies and all I have to do now is sit back and wait for the price hike when my subs are due next month. Roger GC

Hi Liz, I renewed last week, went into account details, changed to continuous membership and the renewal price changed to £7-50. There's a thread on General about it. Heather

You haven't bought credits on the 1901 census site, have you? Or joined Friends Reunited? Kate.

Heather, Got some bad news I am afraid. Since mid-Feb, continuous membership has cost the same as new. I queried this when GR asked me for £9.95, and they confirmed that the increase was correct. Liz

Roger £5 seems an odd amount. The continuous membership costs £7-50 and annual renewal costs £9-95 so why £5? Heather

Has anyone else had money taken from their credit card by GR without authority? I noticed that on the card I have previously paid my subs with GR took £5 a few days ago. My subs are not due until 9 April. I asked support why they had taken money and their reply was that my subs are not due until 9 April and that they will take them then. They say nothing about the money they have already taken. I've e-mailed them again but feel alarmed. Beware. Roger GC