Genealogy Chat

Hi Margaret, ive just checked out mine and yes it is blank, ive no idea how long this as been the case as i have'nt used the old version for a very long time.. Libby :))

Hi again Margaret I have just found Robert Ward's thread. That is very interesting reading indeed and may answer your original question Jan

I've had a problem with this for the last 6 months. I used to print contact's trees through this programme, but all of a sudden just before Christmas I couldn't view some trees through it. I complained at the time, GR referred it to their technical team. I waited and waited, every time I chased I was told to be patient. Never got a response. A few weeks ago I complained again, this time I was told to print trees through the new tree viewer, which you can access along with Tree Builder (where you now build your tree) when clicking on Family Tree at the top of this page. I tried this and again it doesn't work for some contact's trees. It's still under test and they admit that they are trying to resolve technical problems with it. I asked if the Old Tree Programme will be removed from the site and she confirmed that it would at some point in the future.

Hi Margaret Old Tree Prog - New Tree Prog - for me they're both the same. I haven't had anyone but me on my tree on here now for several weeks. Have had a mail from GR, after much pressure asking for feedback - that they are having a problem with their GEDCOM service. I haven't been on the Boards for so long now but thought tonight I would see if I am the only one with a problem. It appears not. Has there, to your knowledge, been any announcement from the GR that they do have a problem. Good wishes Jan

or is it just me???? Finally got my act together to add some rellies, and I can't get in - the page is blank. And I have never been able to change or add in ''My Family Tree'', so that is not an option.