Genealogy Chat

Ordered two on the 13th and the final one came today. Unfortunately, it was accompanied by two other certificates with different application numbers. I’m returning the two certs sent in error, as per GRO instructions. All in all, not very impressed with the recent service. The TNT envelopes had no postmark, so I’ve no idea exactly how long they spent on route. Both GRO application sheets still showed; post 28 June. I trust someone has had their ears burnt over this. We all make mistakes but this appears to have been a fiasco. A bit more information from the GRO wouldn’t have gone amiss. Also agree with the comments about our money in their bank account situation – I won’t be quite so patient next time. Moan over – happy now.

When mine arrived about 10 days ago there was a customer survey form in with them. Wish I'd filled it in now.

Rang again again again still getting old message, but they finally agreed to re-do them and believe it or not if thay do that they come out my Royal Mail not snail post so with luck should get them Tuesday - two weeks late

Hi - Phoned GRO today about mine- ordered 22nd June, despatch 3rd July - still not received today. Lady there said new system, despatched via TNT and then Royal Mail - said was having a few problems. Have to wait until next week, if not received they will re-do (but will I receive them) Me had a moan about them taking the money well before despatching - money taken 26th June (10 days so far) - Better in their bank account than mine - I dont think. Just think how many days they have the money when they are working on long despatch dates. Have contacted Public Relations - dont know if I will get reply. Jan

Jean I do feel for you its horrible waiting isnt it Helen dont forget he may not be dead , might have just gone off somewhere like a couple of mine I thought were dead and werent

Oh JOY! The other cert is a marriage cert. It gives the groom's father's middle name (didn't know he had one!) and says he's deceased, so I can now look back for his death.

I can't stand it !!! Think I'll stay off the board until mine arrive. Jean

Valerie How could I forget your Goozees!!! Just had a brill time matching up the census entries for Susan and her husband (though they are awol in 1861/71 and I can't find their marriage yet) together with their children's baptisms on familyhistoryonline. Haven't even looked at the 2nd cert that came today yet! nell

Yes, mine arrived today 7th July. They are dated 28th June The ones I received on Monday 3rd July are also dated 28th June. I think I will email them to complain about the time they are in the post. Margaret

Yes at last it has arrived but very creased!! My certificate was printed on the 27 June! Loren.

isnt it lovely when it all comes together I am so pleased because this is the one who married a Goozee remember ?? and she has rellies on here who I have contacted today

luckie you - still waiting about to make a third phone call gro need to know what a crap service tnt are giving us

AND Susan's husband, Elizabeth's husband and Emma's 2nd husband all worked for the railways!

Definitely the right one. The lady died at the same address as she is on previous census, in Cambridge. Her daughter - just found her on 1881 census, one of her sons was born Holloway, London. I'm fascinated by this. Dead lady had several daughters, all born Cambridge, one of them is my gt grandmother Emma, who married in Holloway. On one census her sister Eliza was staying with her. Another sister, Elizabeth, married in Cambridge but lived a few streets away from Emma in Holloway. Now I've found Susan had a son in the same area! nell

I take it from the Yipee they are the right ones ??? good pleased for you I was thrilled with mine I keep getting the wrong one its that John Thomas Knight you were all helping me find the birth of

double yippee, worth waiting for: one was death of gt x 2 grandma. Informant was daughter, gives her married name - as she was called Susan Moore and there are tons of Susan Moore marriages, I now have chance of finding her, esp. as it gives her exact address!!!

Yippee Finally got the other two today!

you are right Suzie someone on the general boards has done that and GRO said they had been on to TNT and it was their fault.

just put a thread about this on the General board - but no-one seem sinterested if GRO have TNT on a trial then it's worthwhile everyone emailing them to say when their certs were due for despatch and when they actually recieved them so that GRO can see exactly how rubbish TNT are. Zoe

agh Gillian thats terrible at least my postman and even if its a relief dont do that, but then I have a special extra wide and long Certs Post Box.