Genealogy Chat
Welcome to the Genes Reunited community boards!
- The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
- You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
- And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
- The Genes community will go out of their way to help you, so don’t be shy about asking for help.
Quick Search
Single word search
Icons
- New posts
- No new posts
- Thread closed
- Stickied, new posts
- Stickied, no new posts
My tree has vanished - help!!!
| Profile | Posted by | Options | Post Date |
|---|---|---|---|
|
SRW | Report | 9 Aug 2006 13:13 |
|
It's back - yipee. Only gone for a week's holiday, maybe! |
|||
|
Yvonne | Report | 8 Aug 2006 16:07 |
|
Mary That is great, it has sorted me out and I have been waiting since Friday. I have it all backed up but find Genes so handy to use. Many many thanks. |
|||
|
MaryfromItaly | Report | 8 Aug 2006 14:10 |
|
I've found a workaround solution to the problem where you can't access some people on the tree because it keeps timing out: Go to Immediate Family (in the left-hand margin of this page), and click on the various names till you get to the one you're having trouble with. Click on Edit. Check to see if there are any obvious errors (e.g. a date in the place box) and correct them, then click on Save Changes, even if you haven't made any changes. |
|||
|
Nolls from Harrogate | Report | 8 Aug 2006 12:51 |
|
Well glad to see its not me Thank you soooooooo much Snoooooooodrop |
|||
Researching: |
|||
|
Snowdrops in Bloom | Report | 8 Aug 2006 12:38 |
|
Nudge for Noraaaaaaaaaaaah |
|||
|
Debbie O | Report | 6 Aug 2006 12:27 |
|
I can view most of my tree, but when i click on my 2x gt grandfather, George Richard Blanchett, I get the 'trouble connecting you' message. Can scroll through my tree with everyone else, but not him...Can't look at his details or scroll up from his box. Also nudging this for Myra in Wales. Regards, Debbie O' |
|||
|
Vivian | Report | 6 Aug 2006 11:22 |
|
Hi, part of mine has gone ! was begining to think it was me.....Cheers everybody. Viv |
|||
|
SRW | Report | 6 Aug 2006 10:09 |
|
Glen I do have my tree on FTM - it's just the principal! Thanks for all the replies - seems like Wednesday is the day. |
|||
|
Joy | Report | 6 Aug 2006 08:54 |
|
Absolutely agree with you, Glen ... :-) It would never have occurred to me to put my whole tree on a website. I have it on a family tree program, and put just some of my direct ancestors on GR. I do hope that GR sort this out very soon ... as well as other matters. Joy |
|||
|
Sheila | Report | 6 Aug 2006 01:30 |
|
Hi Mine has gone too---- the Support Team say it is a computer glitch and mine will be back to normal by Wednesday at the latest. just as Hot Matches have arrived Sheila |
|||
|
Caroline | Report | 5 Aug 2006 23:49 |
|
Well I wasn't sure if it was relevant but thought I would share it just in case! I just hope they sort the major issues like losing complete trees! I was upset to not get access to two people but to have nothing....I'd be devastated. Still heres hoping eh! Caroline |
|||
|
Sylvie | Report | 5 Aug 2006 23:42 |
|
Just looked in as I have a problem with viewing one of my ancestors - says problem on page -error- its nice to know some is already looking into it- (the problem - not my tree) thanks |
|||
|
Caroline | Report | 5 Aug 2006 23:11 |
|
Mine hasn't vanished but I am having trouble accessing some of the people on it. I emailed GR and they replied saying they knew there was a problem and they hoped to solve it by Wednesday this week! Hope they sort yours too! Fingers crossed for you! Caroline |
|||
|
Snowdrops in Bloom | Report | 5 Aug 2006 18:52 |
|
Deep breaths Glen, deep breaths!!!! |
|||
|
Glen In Tinsel Knickers | Report | 5 Aug 2006 18:49 |
|
I have said this several times and now i'm going to shout. DON'T RELY ON GENES AS THE ONLY PLACE TO STORE YOUR TREE,AS HAS BEEN SHOWN GR IS A VERY UNSAFE PLACE TO KEEP YOUR TREE INFO.IF THE INFORMATION SHOULD DISSAPPEAR THEN MAKE SURE YOU HAVE A BACKUP COPY SAVED TO DISC,THAT WAY IF BOTH GR AND YOUR COMPUTER SUFFER PROBLEMS YOU STILL HAVE YOUR DATA SAFE.!!!!!!!!!!!!!!!!!!!!!!!!!! You have been warned. Glen (blue in the face from repeating himself) |
|||
|
Snowdrops in Bloom | Report | 5 Aug 2006 18:39 |
|
Nudge for Myra |
|||
|
SRW | Report | 5 Aug 2006 15:16 |
|
Still no tree. Maybe on Monday............ Fingers crossed! |
|||
|
SRW | Report | 5 Aug 2006 09:01 |
|
Still not Back!!! This is the 3rd day! |
|||
|
Yvonne | Report | 4 Aug 2006 16:59 |
|
Sandy My tree is away too! What is going on today? I've tried everything but no good. Sent e-mail, still waiting. Live in hope it comes back!! Yvonne |
|||
|
Sandra | Report | 4 Aug 2006 16:13 |
|
Ooh Sandy - I've just posted a thread on the general board. Mine trees gone too. I'm not here anymore. Done a disappearing act along with a family in excess of 500. Just hope we are having a good time somewhere. Sandra |
|||