Genealogy Chat
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My tree has vanished - help!!!
| Profile | Posted by | Options | Post Date |
|---|---|---|---|
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SRW | Report | 3 Aug 2006 11:02 |
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It's gone. The Tree viewer is there. What do I do? |
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Unknown | Report | 3 Aug 2006 11:16 |
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All of it? Give me a name off it to look up and l'll see if it's listed. |
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RStar | Report | 3 Aug 2006 11:35 |
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I clicked on your name and it says you have 211 people in your tree, so it may just be a temporary thing. |
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Dea | Report | 3 Aug 2006 11:40 |
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Is there anything in the Tree Viewer - i.e. are you able to search for a name in your tree and see if anything comes up? Dea x |
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RStar | Report | 3 Aug 2006 12:01 |
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Have just exported mine to Genesuite, just in case... |
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SRW | Report | 3 Aug 2006 13:52 |
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Sorry - had to go out. My tree is still not there. when I click on Tree Viewer I get that. Rebs - do you mind searching for George Henry Cargill. I have 3 of them so masybe you'll have some luck. Thanks Sandy |
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Dea | Report | 3 Aug 2006 13:55 |
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George is still there so your tree must be, but for some reason you can't view it.!!!!!!!! How are you trying to see it? - Can you get to it through 'my relations' ?? Dea x |
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Gordon | Report | 3 Aug 2006 14:02 |
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Have you tried exporting the tree and seeing if you get a gedcom file eMailed to you? That would confirm that the tree is still there. And if all else fails then you could try re-importing it to GR. Gordon |
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SRW | Report | 3 Aug 2006 14:02 |
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Dea, you're a lifesaver! Clicked on my relations and then got my tree! Tried everything else but that. Thank so much for the replies - restores my faith in human nature just reading this board. Sandy |
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Dea | Report | 3 Aug 2006 14:04 |
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OOOhhh Sandy - I just felt a 'warm glow' I'm not very technical really and I don't know much about computers, so have to go the long-way round and follow 'my' logic if I have a problem. SSSoooo pleased I was able to help. Dea Xxx |
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SRW | Report | 3 Aug 2006 14:49 |
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It's gone again!!!!! Can still get it by going to My Relations first, but find that a pain. Send a message to GR - hope they fix it! Dea I'm not at all technical, either! Hope I haven't done something funny to my computer! |
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SRW | Report | 3 Aug 2006 14:51 |
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That should read 'sent' not 'send'!!!!!! |
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Dea | Report | 3 Aug 2006 14:53 |
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PPhheeww!!! It's a good job you corrected that quickly, or you would have had 100,000 GR members e-mailing GR Team to 'Save Sandy's Tree'!!!!!!!!! Tee hee !! Dea Xxx |
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SRW | Report | 3 Aug 2006 14:57 |
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Dea What a difference one letter makes! |
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SRW | Report | 3 Aug 2006 16:21 |
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Now whrn I go to My Relations and then to Tree it's fine until I click on myself. I then get a message saying there is a problem connecting to Genes Reunited! |
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Snowdrops in Bloom | Report | 3 Aug 2006 18:12 |
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Nudge for Terry |
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Terry | Report | 3 Aug 2006 18:17 |
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Snowdrops in bloom, Thanks for the nudge Janice, I e mailed Support as well and got the same strange reply. What is going on?? Terry Stewart |
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Unknown | Report | 3 Aug 2006 22:59 |
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Sandy, sorry for the delay, been asleep. 4 hits.- 1829 Dundee 1859 Poplar x 2 1879 Poplar |
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Ann | Report | 4 Aug 2006 02:53 |
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Nudge |
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Researching: |
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SRW | Report | 4 Aug 2006 11:14 |
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Just had a reply from GR Support Team. They have passed message on to their Technical Team. Still can't view my tree unless I go somewhere else first, then backtrack. |
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