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Tree Access Missing

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Keeley1973

Keeley1973 Report 16 Mar 2012 14:20

Thanks all :-)

Researching:
Goodchild, Smith Hales, (Islington & Edmonton), Hubbard, Pratt, Wyatt, Barnes,Spendley (Essex), Blois, Lumkin (Suffolk), Faulkner (Norfolk)

Kense

Kense Report 16 Mar 2012 13:43

If you click on Messages - My Contacts you can see whether you have been denied access as there will be a red cross and Request Access against that contact's name.

ErikaH

ErikaH Report 16 Mar 2012 13:37

Ask GR - they have a 'contact us' facility, under the 'help' button

Tenerife Sun

Tenerife Sun Report 16 Mar 2012 13:35

I can access my 'other peoples' trees okay but am getting fed up with the system being so slow to do anything

Wendy

Researching:
Matthew and Jane Elwood who had my great great grandfather Francis Edward Elwood baptised in 1807 at Horsham Sussex. There is no sign of Matthew or Jane from this date and my great great grandfather was brought up as Francis Edward Elwood MITCHELL

Keeley1973

Keeley1973 Report 16 Mar 2012 12:32

Just wondered if anyone knows if something has happened to affect access to other people's trees where they have previously given access? I can no longer access a tree which I was able to before and I assumed the person had just "ditched me" but know I realise I cannot see any of the 6 that I was able to. It seems too much coincidence that they all decided to remove me! Anyone any ideas?

Thanks, Keeley

Researching:
Goodchild, Smith Hales, (Islington & Edmonton), Hubbard, Pratt, Wyatt, Barnes,Spendley (Essex), Blois, Lumkin (Suffolk), Faulkner (Norfolk)