Genealogy Chat

Yup Joy, that was me. Estelle, I have over 12,000 on my tree but cant access the comments I typed in under each person. Do you have anything backed up? Also, where I have ticked the box as 'approx birthyear' the boxes are unticked. And photos are missing.

Hi everyone, we can assure you that nothing has been removed from your tree. Here is an explanation of where things are.
1). We no longer display the relation's details at the bottom of the tree. You'll see a tab to the right which you can click on and it will slide out. You'll see options for details, gallery, lifeline and clipboard.
2). Any records images that you attached to a relation will now display on the lifeline which you can see on the details tab.
3). Any notes you have added are also on the details tab. When you open it up you need to scroll down to the bottom to the Miscellaneous Details section.
If there's anything else you're unsure of then please let us know by adding to this thread or contacting our support team - [email protected].

Estelle

If it was you that posted on facebook about it, and I posted this thread there, they have said " send any bugs to [email protected].".

Only on Triblapages, I saved a gedcom a month ago so Ive uploaded that to TP now. I couldnt work out how to use Family Tree Maker :-( Im hoping Genes had the sense to back everything up...........

I do hope that you had a tree off this site?

I hope they sort it Janet, I cant believe it. Why cant they just leave things?

I have looked at my tree and they are working on it- with the message that none of the data will disappear. At the moment I cannot see any of my tree apart from my immediate family.-jl

Thanks for your 'upgrade' Genes, have lost all the comments from my tree (detail under everyones names, my census research findings etc etc), years of work down the swanney. Will not be renewing ever.