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Top tip - using the Genes Reunited community

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ProfilePosted byOptionsPost Date

Joy

Joy Report 23 Oct 2011 12:07

Did yesterday, IGP.


Some posts from me on facebook today:

Please, GR, close it down and get the site working properly. This morning, just now I was asked to sign in. I nearly couldn't be bothered but then decided I would and a new error message appeared: Error
Login failed - incorrect email address or password

Attempting to change board - had to log in again. That's it for today. Life's too short to waste time on a malfunctioning site.

InspectorGreenPen

InspectorGreenPen Report 23 Oct 2011 11:56

Suggestion from GR, originally on FB

Please click on this link to reset your cookies - http://www.genesreunited.co.uk/static/ResetCookies.aspx?Tested=Y. You will need to log in again once you have done that but you should be able to navigate and use the site without problems.

Kuros

Kuros Report 23 Oct 2011 11:48

Yes, I'm still getting an error message on everything I click on. I gave up in disgust yesterday and I can see the same thing happening again today. I'm off to Ancestry.

Annie

Joy

Joy Report 23 Oct 2011 11:41

Yes, and am reporting them in facebook.

InspectorGreenPen

InspectorGreenPen Report 23 Oct 2011 11:04

Not had any particular issues this morning. What problems are you having?

Joan

Joan Report 23 Oct 2011 11:01

Is anyone, apart from me, still having site performance problems?

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