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Top tip - using the Genes Reunited community

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HOT MATCHES

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ProfilePosted byOptionsPost Date

InspectorGreenPen

InspectorGreenPen Report 22 Sep 2010 09:15

It is on the right hand side of the screen where the purple box appears for you to type your message. The tick box to allow / disallow others to see your tree is at the bottom left of this.

One thought, if you haven't cleared your browser temp files for a while they screen may not be loading fully. That can occasionally cause problems with sum of the buttons or feature appearing to be missing.

Incidentally Internet Explorer and Vista are not the same thing. Vista is your Operating System, Internet Explorer is your Browser. IE8 is the latest browser version, and although I have it installed I prefer to use Firefox for day to day use as it does seem to be less problematical.

First thing to do is to clear your temp file cache, then shut everything down and re-start your PC.

brummiejan

brummiejan Report 22 Sep 2010 08:55

If you look at your list of contacts, does it have the option to allow your tree? In which case you should be able to close it too.
Jan

KiwiJoy

KiwiJoy Report 22 Sep 2010 08:52

Hi Jan

No it's definitely not there. It used to be, but not now. It's only happened on this last lot of Hot Matches. I've been onto Genes about it, but they say they can't "duplicate" what is happening to me... They suggest I try going onto Internet Explorer 8, but I can't see why I can't get it on Vista like I have been doing for years now. I'm wondering if Genes have updated this site as they seem to be doing changes to a few things?

It's so frustrating.

Cheers

Joy.

Gai

Gai Report 22 Sep 2010 08:46

Must be something wrong with your Hot Matches, Joy.

Maybe you should contact GR as I have just checked my Hot Matches from the other day and next to Allow this member to view your tree is a green tick.

When I clicked on the tick it disappeared.

Gai

brummiejan

brummiejan Report 22 Sep 2010 08:45

Joy, just had a look and the tick box is definitely there, for me at least - have another go, it might just have been a blip.
Jan

KathleenBell

KathleenBell Report 22 Sep 2010 08:36

I haven't sent messages to any "Hot Matches" for ages so I can't remember exactly what the page is like. The next time I get some I'll try to remember to have a look.

I'm in the middle of getting ready - I haven't got myself downstairs yet - so I'm popping on and off the computer at the moment too (in England).

Kath. x

KiwiJoy

KiwiJoy Report 22 Sep 2010 08:15

hi Kath

No. Nowhere on the screen is there a box like there used to be, and I have scoured the screen elsewhere just in case... It's so frustrating.
Sorry about the delay in getting back to you, I'm in the middle of making our tea. so I'm popping back every so often... (I'm in NZ.)

Cheers.

Joy

KathleenBell

KathleenBell Report 22 Sep 2010 07:37

Is there a little box next to the statement with a tick in it? If so just remove the tick.

Kath. x

KiwiJoy

KiwiJoy Report 22 Sep 2010 07:27

Has anyone else noticed that when you receive a batch of " Hot Matches" and you then send a message to another Member on "Hot Matches", underneath the message it just says, "Allow this member to view your tree"? It seems that we are not given the choice of Not allowing the member to view our tree, if we so desire anymore. Has this happened to anyone else?

Joy