Genealogy Chat
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Advise on Ancestry
Profile | Posted by | Options | Post Date |
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Julie | Report | 18 Aug 2010 19:45 |
I am a new user of ancestry.co.uk I have signed up for the standard membership. The first few serches worked great but after that I keep getting told I need a Worldwide membership. The website keeps changing from co.uk to .com |
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Julie | Report | 18 Aug 2010 19:59 |
I have just gone back and tried a search that I did a hour a go to see it it would allow me to view the image again but it brought up the message about upgrading again. I don't understand why. What's the point of paying for a subscription you can't use? |
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Julie | Report | 18 Aug 2010 20:07 |
Alfred Ernest Mason |
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Julie | Report | 18 Aug 2010 20:23 |
Thank you Jonesey that is a great help. I'll call them if the problem reoccures I took DF's advise seems to be working now. Thanks DF. |
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Madmeg | Report | 19 Aug 2010 02:07 |
Julie, I have had this happen many times in the past. I have Worldwide membership to Ancestry and log on to Ancestry.co.uk. with no problem. Every now and then it switches me to Ancestry.com ( which experts on here tell me should be no different - but it certainly is to me cos it won't let me view the same things). I have found that changing the web address to Ancestry.co.uk a few times, and it seems to "learn" that that is what I want, and it all goes back to being okay. |
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Julie | Report | 19 Aug 2010 21:25 |
Thanks Madmeg! I'll bare that in mind when I am searching. |