Genealogy Chat
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Family Tree setup
Profile | Posted by | Options | Post Date |
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Gramps63 | Report | 25 Apr 2010 08:30 |
I have an "unknown"details block beween my grandfather and grandmother in my tree but cannot delete this - I have clicked on "delete" button but cannot remove it - any ideas? |
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Thelma | Report | 25 Apr 2010 10:25 |
A lot of people are having trouble with their tree,so maybe a temporary problem. |
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InspectorGreenPen | Report | 25 Apr 2010 10:47 |
I don't think this is a problem with the software, it is a feature of how the tree works. |
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Gramps63 | Report | 27 Apr 2010 06:27 |
Thanks Inspector GreenPen I have just been able to make the correction to my family tree. Kind regards Bob |
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Charlotte | Report | 27 Apr 2010 07:50 |
goodluck, I have been trying to change parents on my tree and have had no help whatsoever from Genes.Ridiculous that you cannot just delete a person(as you can on Ancestry)without having to delete several families and their offspring.Time for things to change at Genes or I fear you will lose a lot of customers!!!! |
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InspectorGreenPen | Report | 27 Apr 2010 08:23 |
Charlotte, like it or otherwise, the Genes Tree software has never allowed you to unlink a branch of your tree from the main body, which is effectively what happens if you delete a person with more than one connection. |