Genealogy Chat
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Dont want to renew membership
Profile | Posted by | Options | Post Date |
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Linda from Murton | Report | 30 Sep 2008 22:52 |
I dont wish to renew my membership when it expires on 12th October. I have tried going into My Account and changing membership to single instead of continuous but it wont let me save the changes. |
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Click ADD REPLY button - not this link! | Report | 30 Sep 2008 23:00 |
Are you getting an error when you save the changes? It works fine for me. |
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Researching: |
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George_of_Westbury | Report | 30 Sep 2008 23:06 |
Mine changes O K |
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Researching: |
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Ericthered | Report | 30 Sep 2008 23:07 |
Click on 'contact us' button.....on your Home Page |
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Shirley~I,m getting the hang of it | Report | 1 Oct 2008 07:34 |
It doesnt get charged automatically.I have just done my renewal for the 8th,I am on continuous membership,but clicking on the renew now I still had to put my credit card details in again as Genes doesnt store the info |
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Shirley~I,m getting the hang of it | Report | 1 Oct 2008 10:29 |
Strange then cos i only did mine last evening and havent changed my credit card ,but i was directed to imputting the card detail in again |
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We're all crazy now | Report | 1 Oct 2008 12:29 |
I've just tried to change my membership from continuous to single and I get an error message 'That site name is not allowed, please choose another'. |
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Julie | Report | 1 Oct 2008 13:07 |
I really do suggest you complain to GR they have done something to the site but as of yet can't work out what..Im have problem with the search trees bit |
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George_of_Westbury | Report | 1 Oct 2008 13:22 |
I did post yesterday about membership details single and continuous, i stated that mine had changed, however, now i think about it i didn't go back in again to check that it had, just rechecked it all again, and no it does not change, I get that same error message. |
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Researching: |
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Suzi-Wong | Report | 1 Oct 2008 13:52 |
I've just managed to change mine OK. |
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We're all crazy now | Report | 2 Oct 2008 12:26 |
I emailed GR and they have now changed mine to single. |