Genealogy Chat

My Epson Printer/Scanner is not working properly, things I scan and print out have lines running from top to bottom.

I maybe need a new Scanner/Printer and suggestions for a not too expensive make/model that doesn't cost the earth for ink, easy to use and doesn't almost take your fingers off when you change the ink. Also the ink doesn't cost the earth either.

Oh yes and I need it to be delivered as I don't have a car.

Betty

My HP PSC 1410 was about £45 I think - from amazon. Prints, copies, scans - does photo quality stuff. I buy all the replacement ink from Ink Club through quidco - 3 or 4 times the size same cost Mines a couple of years old and has been no trouble at all. They probably have a newer model now.

Thanks Heather,

This HP PSC 1410 from Amazon, were they able to deliver it to your home? Sounds good for only £45.

Betty

I have a pcs 1355 and had a similar problem a month or so ago.

Turned out that one of the cartridges was naff. Shame, really, as I had only recently replaced it.

Hi Mick,

I have lost my instruction book and someone else has suggested head cleaning but without info on how to do this I can't!!
p.s. Whats the LCD Menu? Whats print head alighnment ?

Betty

Hi Mick,

Sorry not on XP at the moment my old computer was XP, son in law trying to repair it just now so I am on new laptop which is Vista.

Betty

I can't speak for Epsons, but HP printers can occasionally recover with a clean / alignment. However if this doesn't work then a change of cartridge is usually the only option as it is the cartridge itself that contains the print jets.

Hi Everyone,

It doesn't help that the disc to setup the printed were in German not English!!

Betty

Oh dear Betty. Well what I like about this HP one is that the HP service centre is so good. You go to their website and you can download bits free. Oh yes, amazon and most places deliver to your door. Have a look at PC World website.

Can you not download your instruction book from somewhere online - seems a pity to replace it if you just need to clean it.

Hi Heather,

Someone is trying to help via a pm so I hope it works if not a new printer it will have to be. I will have a look at PC world website thanks!!

Betty

Betty,
try this,,,,,,,,

switching on printer,,,then remove one of the inks,,,,,,then replace it, after 3/5 mins.........it may print off a test page,,if it does,put this under the scanner,and it just may re-align the printer head,,,,

Hi Kay,

Never heard of that one but I will give it a try and see if it works, thanks for info. I hate removing the ink it nearly took my hand off the last time I replaced it. Can't read German so can't follow what anything means.

Betty

LOL Betty, who did you buy it from, Del Trotter??

What model is it Betty?

Hi Heather,

I bought it from Argos its an Epson Stylus DX5050.

Betty

Have a look here, for troubleshooting:

http://esupport.epson-europe.com/ProductHome.aspx?lng=en-GB&data=lkuCfcvA9czdzbF8zNn+GCdPIU0UNKhcZifV0s7sbzQU003D

We have just bought a new printer last week.It works with Vista and its wireless.Its a Hp c4380 all in one series.It was dear to buy but the ink is cheap. Annie

Hi Heather,

Everything on it is in German so no matter what I read its actually doing it on my computer thats the problem.

When I click on the icon for the printer all the instructions are in German so although I can read the information on a link like the one you gave me, I can't actually do it on my computer because the instructions aren't the same

Betty

Hi Julie,

I did go and read the link, looks like its not just me then, thought I was going mad for a while.

Betty

Sounds to me like a problem with your print head - I had a similar problem, and found it was down to me using cheaper alternative ink cartridges - try genuine Epsom cartridges - long term they are worth it. Cheaper alternatives always ask for your old cartridge which they use over and over, and so on......nothing lasts for ever!