Genealogy Chat
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Can anyone help me with Ancestry?
Profile | Posted by | Options | Post Date |
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David | Report | 8 May 2008 11:16 |
Does anyone have an email address for Help or Customer Services for the Ancestry site? I can't contact them through the web site because it keeps 'hanging' / 'not responding'. I haven't been able to use the site for weeks now because of this problem. I've tried using a friend's computer and the same thing happens, so I don't think it's my computer misbehaving!! |
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GlitterBaby | Report | 8 May 2008 11:18 |
0800 404 9723 (free phone). |
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Researching: |
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David | Report | 8 May 2008 11:32 |
Glitter Baby, thank you SO much!!! |
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GlitterBaby | Report | 8 May 2008 11:32 |
Hope you get it sorted. |
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Researching: |
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David | Report | 8 May 2008 12:33 |
Hello again Maureen |
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Lindsey* | Report | 8 May 2008 12:42 |
I managed to get into Ancestry to report problems that many of us are experiencing , and we all have different servers so that cant be the cause.. Awaiting a reply ! Lots of freezing and blank images..... |
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Researching: |
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GlitterBaby | Report | 8 May 2008 12:54 |
Australia 1 800 251 838 |
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Researching: |
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David | Report | 8 May 2008 14:30 |
Maureen, thanks for all your trouble, I am in the UK and have double and triple checked that I'm dialling the right number. No luck. |