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Ancestry Again

ProfilePosted byOptionsPost Date

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 25 Apr 2008 16:36

i have Norton 2008 upgraded in Jan and it didn't cause any problems. All of a sudden about 4 weeks ago Ancestry didn't want to close,you had to go thro task manager to close and send an error report to Microsoft,.really dont believe its a Microsoft problem but something Ancestry hasn't got right cos its ONLY Ancestry that doesn't close

Carol

Carol Report 25 Apr 2008 16:11

Many thanks - I do not have Norton so it cannot be that. My husband and I both have AVG but he was able to whereas I am not.

Carol

Potty

Potty Report 25 Apr 2008 15:54

Some people appear to be having trouble if they are using certain Norton antivirus software, especially I thing the 2008 version.

I will try to nudge up the thread for you

Carol

Carol Report 25 Apr 2008 15:50

Are other members still having problems with viewing images on Ancestry? For a week now I have managed to view 2 births and then absolutely nothing. Basically you cannot use the site and despite sending messages to them they are just not answering them. Has anyone heard from them?
My husband has just logged onto his computer and weird as it may seem he is able to get the images.